(USA) Senior Manager, Program Management

Position Summary...

The Senior Manager, Program Management – New Markets is a dynamic new role in
Data Ventures, central to the continued growth, efficiency, and success of our team.
This exciting opportunity will be critical in leading the strategy and execution of the
product development life cycle for a growing portfolio of data products as we
expand to new markets, partnering with stakeholders across both US and global
banners. The role is based in Bentonville, AR and reports to the Senior Director of
New Markets for Data Ventures in the Revenue organization.

This role requires a dynamic individual who seeks to understand unique perspective
across teams to drive toward mutually beneficial outcomes, builds strong
relationships, solves problems, is deeply curious, a self-starter, detail-oriented,
advocates for their partners with respect, and cultivates data-driven decisions. The
role will have broad exposure across product, engineering, data, operations, sales,
marketing, training, account management, and business development teams.

The ideal candidate will have a strong background in program and project
management (ideally in product operations and software development), stakeholder
leadership, business process improvement, and data analytics. The ideal candidate
will also have experience with enterprise tools such as Airtable and Jira to build
standardized processes and ways of working across global teams. This role will have
potential growth in people leadership to drive product operations across a growing
portfolio of products in Data Ventures.

What you'll do...

You’ll sweep us off our feet if you...

• Have a knack for cultivating relationships built on trust, understanding
• different perspectives, and advocating for your partners in a respectful
• manner.
• Are highly organized, intellectually curious, and can synthesize complex
• information to translate across key stakeholders.
• Have a proven track record of strong professional judgment, navigating
• nuanced situations and understanding when and how to escalate to mitigate
• risk.
• Take feedback to action, threading market feedback with global priorities to
• inform working norms and business processes.
• Thrive while balancing multiple workstreams and priorities under pressure
• and can have FUN at work.
• You are tenacious, dedicated and thrive working with ownership, autonomy,
• and a healthy dose of competition.
• Adapt quickly with a demonstrated ability to prioritize work and flex where
• needed.

You’ll make an impact by...

• Leading Global Program Portfolio: Oversee a diverse portfolio of
• complex, cross-functional programs across international markets. Align
• initiatives with strategic priorities, manage interdependencies, and ensure
• consistent execution and measurable outcomes.
• Evaluating Program Performance: Analyze key performance indicators,
• compare projections to actuals, assess ROI, and synthesize stakeholder
• feedback to identify trends and inform strategic adjustments.
• Driving Cross-Functional Execution: Lead business plans and initiatives
• by aligning priorities, removing barriers, allocating resources, and adapting to
• evolving needs to ensure successful delivery.
• Enabling Strategic Decision-Making: Partner with senior leadership to
• define goals, assess risks, and communicate program requirements. Guide
• stakeholders through the product development lifecycle with clear, targeted
• messaging.
• Advancing Operational Excellence: Champion process improvements by
• identifying gaps, implementing best practices, a