Business Analyst Sr. InServ

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

The Global Business Integration team ensures that BBH successfully integrates and on-boards new clients or products as part of provider transitions or selections. The Business Integration Manager acts as the senior project director for complex and/or large client on-boarding engagements and is the pivot point between BBH’s clients (and other third parties) and BBH’s internal Service Delivery/Systems community. S/he works closely with BBH Client Service Managers, Change Management and Relationship Managers to form a strong impression of the client experience by acting as a project “quarterback” for transitions and launches. In addition to managing large and complex client on-boarding engagements, the Business Integration Manager is expected to stay closely connected to the “new and different” and the impact on BBH’s capabilities with regard to new demands and changes to service models, this will entail close interaction with the New Service Working Group (NSWG), an affiliate team within the division. The Business Integration Manager will be responsible for assisting with overseeing strategic deliverables for the department globally

Project Management

• Lead and manage the team’s most complex engagements. Oversee the four phases of a client on-boarding event (Discovery, Planning, Execution, Day 2 Handover), which includes documenting and maintaining a detailed Scope of work and project plan, using associated project artifacts, e.g., agendas, minutes, workflow diagrams, etc. for all areas impacted at BBH and the client
• Own, maintain and drive resolution of tasks across a comprehensive project plan covering all necessary work streams and business areas (e.g., fund accounting, custody, fund administration, transfer agency, reporting, technology, legal, etc.)
• Lead status conversations with project Steering Committees; provide updates to BBH senior management and the client on project implementation status by work stream; track and resolve issues throughout the life of a project
• Drive and oversee an effective project governance process for assigned projects
• Provide clear direction and assistance with project queries for team members
• Chair effective project meetings (e.g., stakeholder meetings, client discussions, third party workshops, steering committees, etc.) and ensure the same is in place for all staff members
• Manage client / third party queries and track/resolve issues in conjunction with BBH teams
• Ensure appropriate capture of project pipeline
• Remain connected to all on-going projects across the team and/or defined office location, monitoring for challenges and solving disputes
• Drive execution of project portfolio. Ensure standards and best practices are adhered to across all projects
• Participate in strategic planning with Department Head and ensure execution of team deliverables and mandates.
• Ensure concrete coverage is in place at all times

Analysis

• Document workflows and operating models as required by the project
• Lead internal and external client workshops/meetings to gather, understand, and document project goals, workflows, bus