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Customer Service Specialist – Portuguese Speaker

Tawzef
UKRemotefull_timeVerifiedPosted 19 Feb 2025

About the role

This is a remote position.

  • Manage customer inquiries via phone, email, and live chat.
  • Support customers with hotel, flight, and activity bookings and reservations.
  • Address customer concerns and provide appropriate solutions professionally.
  • Ensure a smooth and efficient customer service experience.

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    Requirements

  • Experience: At least 1 year in a customer/partner-facing role.
  • Language: B2 level or above in Portuguese and English.
  • Work Conditions: Shift-based work (7 AM – 10 PM Cairo time), including weekends and public holidays.

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    Company

    Tawzef

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