Lab Manager - Blood Bank

Labcorp is seeking a Clinical Laboratory Manager to join our team at Tufts Medical Center in Boston, MA. This position will be responsible for overseeing the operations and administration of the clinical laboratory testing for the Department Name(s). The Laboratory Manager will create, implement, and manage the policies, procedures and practices for optimal performance of the clinical diagnostics laboratory.  This is a great leadership opportunity, where you will have the opportunity to facilitate innovation, manage change, and foster teambuilding to provide the highest quality product for our word-class diagnostics laboratory! 

Work Schedule: Monday - Friday, 8am - 4:30pm, weekends per operational needs

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. 

Job Responsibilities:

• Direct the daily operational activities of the Blood Bank; both the technical and non-technical operations
• Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed
• Directly supervisor, train, and mentor laboratory supervisors and have ownership and responsibility for all departmental staff
• Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT
• Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory directors or corporate operations
• Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality of laboratory testing as well as professional conduct
• Assist with developing and implementing laboratory procedures and installation of equipment and methods
• Manage staff including recruiting & hiring qualified and enthusiastic employees, performance management, training and development
• Ensure effective communication with leadership, clients, sales, corporate operations, as well as direct reports and all departmental staff
• Conduct departmental meetings and ensure appropriate departmental communication
• Investigate deviations from established procedures to ensure effective corrective action 
• Maintain technical knowledge in the assigned department(s) for the laboratory testing
• Maintain a clean and safe work environment

 Requirements:

• Bachelor's degree in Biology, Chemistry, Clinical Laboratory Science, Medical Technology or meet local regulatory (CLIA & State) requirements
• Minimum 4 years of experience as a Technologist in an AABB-accredited Blood Bank is required
• SBB is highly desireable
• At least one year of supervisor experience managing several direct reports required
• Previous experience managing people leaders is a plus 
• ASCP certification is preferred
• Experience in a high volume clinical laboratory environment is preferred
• Strong working knowledge of CLIA, CAP and relevant state regulations
• Understanding of laboratory operations as well as policies and procedures
• Proven success in training and developing both technical and non-technical employees
• Ability to problem solve and provide solutions under minimal supervision
• Proficient with Laboratory Information Systems and Microsoft Office
• Strong communication skills; both written and verbal
• High level of attention to detail with strong organizational skills
• Comfortability making decisions in a changing environment
• Ability to handle the physical requirements of the position

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