Patient Safety and Peer Review Specialist

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.  Click here to learn more!

Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.  Click here to learn more!

Patient Safety and Peer Review Specialist
PATIENT SAFETY (Billings Clinic Main Campus)
req12413

Shift:  Day
Employment Status:  Full-Time (.75 or greater)
Hours per Pay Period:  1.00 = 80 hours every two weeks (Exempt)
Starting Wage DOE:  $40.91 - $51.14

The Peer Review Specialist is a position within the Patient Safety Department of Billings Clinic. This role serves as a subject matter expert in peer review systems and coordination, supporting the delivery of the highest quality and safest care while promoting transparency, provider engagement, and system-level learning. The Peer Review Specialist collaborates closely with the Peer Review Chair and Patient Safety team to ensure consistency in peer review referrals and reviews, timeliness of responses, and completion of organizational-level process improvement activities identified through the peer review process. Responsibilities include management of peer review case logistics, facilitation of committee processes, cause analysis activities with strong provider involvement, and alignment of peer review findings with Ongoing Professional Practice Evaluation (OPPE) metrics.

Essential Job Functions

• Peer Review Process Management
Coordinate all logistics for peer review cases, including intake through entry into RL event reporting system, tracking, reviewer assignments, documentation, and follow-up communications.
Prepare standardized case packets and summaries for Peer Review Committee (PRC) meetings and maintain accurate, confidential case records in peer review systems.
Monitor case volumes, turnaround times, and completion rates; implement process improvements to ensure timely, consistent, and transparent reviews.
Facilitate expedited or external peer review arrangements as needed, in collaboration with Risk Management.
• Provider Engagement and Education
Serve as a resource for providers regarding peer review processes, expectations, and status updates,
Develop and distribute educational materials to support understanding of peer review and related performance improvement activities.
Coordinate feedback loops and integrate lesso