Cloud DevOps Engineer

What you can expect

In this role, you can expect to play a key part in ensuring the reliability, scalability, and performance of Zoom’s core platform and applications. You'll take part in designing and operating resilient cloud infrastructure. Also streamlining CI/CD pipelines, and embracing cutting-edge technologies like AI, you’ll directly contribute to delivering seamless, high-quality experiences for millions of users worldwide. Your work will drive continuous improvement across the entire service lifecycle, from development to production.

About the Team

You will be part of a DevOps team responsible for deploying and operating core services. These are for Gateway Platform/Services, Marketplace/Integration, Whiteboard, Zoom Docs, Zoom Apps applications and products. Zoom Apps bring best of breed applications into the Zoom experience for seamless productivity and an engaging experience .

Responsibilities

• Designing, deploying, monitoring and scaling Zoom Platform services

• Improving the whole lifecycle of Zoom Platform services from planning to go live strategy

• Working closely with cross-functional stakeholders to analyze and troubleshoot complex production issues

• Building a resilient and scalable service infrastructure to accommodate region based data centers

• Optimizing current CI/CD process and streamline automation effort for server provisioning and deployment

• Being familiar to K8S deployment and management

• Bringing strong Cloud and Linux/Unix knowledge and hands-on experience

• Supporting test automation and deployment strategy to optimize service performance and ensure product quality

• Leading implementation of projects taking ownership of the end-to-end processes.

What we’re looking for

• Hold a BS/BA/MS (CS/CE/EE/IS or related majors)

• Have 4 years experience on Cloud Based DevOps or SRE

• Demonstrate knowledge of AWS services, Linux batch command, ELK stack and container orchestration (i.e. K8s, Docker)

• Possess hands-on experience on scripting, such as Ansible, Terraform, Python, GO

• Have the ability to monitor, debug and automate routine tasks

• Be willing to learn, be proactive, and think creatively

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guideline