Packaging Key Account Manager & Regional Manager East of Europe

<p><span><span lang="EN-US">The Key Account Manager for an important Food customer and Regional Mgr E. Europe develops and executes the strategy together with the Business Director and is accountable for continued profitable share growth.</span></span></p><ul><li><span><span lang="EN-US">Ensure customer quality and service expectations are consistently met; eliminate or reduce customer complaints.</span></span></li><li><span><span lang="EN-US">Help the organisation to achieve or exceed sales and profitability goals</span></span></li><li><span><span lang="EN-US">Grow opportunity account sales.</span></span></li></ul> <p> </p><ul><li><p><span><span lang="EN-US">Support business teams to achieve commercial and product line targets aligned with the strategies of the business units.  These activities will include new business targets, price increases, consignment / call-off inventory control and reduction, etc. Will be required to work closely with other members of the business team to achieve these goals.</span></span></p></li><li><p><span><span lang="EN-US">Manage and grow the account and coordinate sales and technical projects.</span></span></p></li><li><p><span><span lang="EN-US">Manage and grow sales in E. Europe (mainly Poland, Hungary, Czechia, Ukraine).</span></span></p></li><li><p><span><span lang="EN-US">Coordinate with Customer Technical Service team to arrange for required technical support for line trials and customer support.</span></span></p></li><li><p><span><span lang="EN-US">Develop and implement sales plan in conjunction with supervisor and business teams</span></span></p></li><li><p><span><span lang="EN-US">Develop a strategy to sell target customers and identify items or product categories that require specific attention in support of this strategy in conjunction with the supervisor.</span></span></p></li><li><p><span><span lang="EN-US">Responsible for compiling monthly sales and market reports. </span></span></p></li><li><p><span><span lang="EN-US">Communicate competitive information, new products and selling issues to supervisor.</span></span></p></li><li><p><span><span lang="EN-US">Communicate extended product knowledge in Packaging technology.</span></span></p></li><li><p><span><span lang="EN-US">Attend coatings seminars and trade shows </span></span></p></li><li><p><span><span lang="EN-US">Manage product trials at designated customer facilities.</span></span></p></li><li><p><span><span lang="EN-US">Support national accounts specifications approval process.</span></span></p></li><li><p><span><span lang="EN-US">Maintain contact with laboratory on current technical issues.</span></span></p></li><li><p><span><span lang="EN-US">Assist with equipment installations and various line or equipment modifications/adjustments.</span></span></p></li><li><p><span><span lang="EN-US">Conduct technical training seminars at customers’ facilities.</span></span></p></li><li><p><span><span lang="EN-US">Manage product complaints process, coordinate communication between Technical and the customer and decide best way to resolve problem.</span></span></p></li><li><p><span><span lang="EN-US">Advise customers of product line changes and improvements.</span></span></p></li><li><p><span><span lang="EN-US">Maintain expertise in product finishes equipment use and surface preparation.</span></span></p></li><li><p><span><span lang="EN-US">Assist customers with product inventory control/re-ordering.</span></span></p></li><li><p><span><span lang="EN-US">Train customers on product knowledge and application methods.</span></span></p></li><li><p><span><span lang="EN-US">Maintain customer technical service issues on file for follow-up.</span></span></p></li><li><p><span><span lang="EN-US">Collect reliable customer/territory information and estimate individual customer potential.</span></span></p></li><li><p><span><span lang="EN-US">Determine where customer is in the overall selling process and what steps are necessary to accelerate the process.</span></span></p><p> </p></li></ul> <p><span lang="EN-US">3 years/5 years of commercial experience in Packaging Coating,</span></p><p><span lang="EN-US">Fluent English, any other languages is a strong asset,</span></p><p><span lang="EN-US">Excellent communication skills,</span></p><p><span lang="EN-US">Project Management and ideally a previous Key Account Management experience</span></p><p><span lang="EN-US"><strong>Flexibility to travel up to 50-75%</strong></span></p> <p></p> <p>At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of o