Revenue Cloud Functional Solution Architect

Reports To: Kevin Willemse

Location: Remote

Why Neocol?

Neocol partners with the world's most innovative subscription businesses to solve complex, high-impact challenges and unlock scalable growth. As a leading Salesforce Summit Partner, we bring deep expertise in Agentforce Revenue Management and the broader Salesforce ecosystem to help customers transform how they sell, service, and scale.

What sets Neocol apart is not just our technical depth, but how we work. We've built proven playbooks, accelerators, and delivery models that empower teams to move quickly, confidently, and with purpose — always with a focus on meaningful outcomes.

At Neocol, you'll join a team that values expertise, curiosity, and ownership — and gives you the opportunity to make a measurable impact in the subscription economy.

What You'll Do

Your technical strengths will be combined with outcomes-based thinking, best practices recommendations, empathetic customer guidance, and demonstration of strategic Salesforce transformation value delivery. You will steer and provoke insightful and focused conversation to aid in describing potentially complex but elegant and feasible designs, help our clients make conscientious architectural and functional system capability decisions, and guide them through the understanding, ratifying, and subsequent development of their new systems and functional capabilities.

Your technical prowess is matched by your ability to gain trust and confidence from our clients by demonstrating ownership, leadership, insight, and a rapid grasp of business complexity that enables you to articulate valuable solution paths and end states.

Additionally, you will collaborate with our internal Neocol leadership, sales, or practice teams to offer assistance, guidance, expertise, develop assets, provide input, help/train team members, or contribute to internal projects that promote our product offerings, practice capabilities, shared expertise, or other Neocol company initiatives. We admire and promote open, critical thinking and creative problem solving skills that uplift our colleagues and demonstrate your desire to learn, share, and grow alongside others.

Key responsibilities include:

• Be familiar with and follow the appropriate Neocol Functional Consulting playbook (standards and methodologies) alongside the project Statement of Work, ensuring the expected approach is applied, scope areas are covered adequately, scope creep is avoided and/or immediately called out, quality and depth of project deliverables is promoted, and that during design/roadmapping considerations, a clear focus is on delivering functional designs and outcomes the client/project describes.
• Perform and share research on customers, industries, or products that will equip and enhance your presence and relevance to the project and customer needs or circumstances.
• Engage effectively and convincingly with client C-Suite executives/leaders, through to individual client business or technology/IT representatives and workshop participants, using both a technical and non-technical approach and nature to convey ideas, align expectations, and explain benefit statements or concepts convincingly and with authority. 
• Prepare or tailor discovery workshop assets (decks, sheets, images, documents etc.) for audiences that will facilitate valuable, robust, and focused conversations around the strategic, functional, or technical topic at hand.
• Participate, plan, and/or facilitate strategic and functional discovery sessions, blending  technical and functional concepts and empathetic approaches that demonstrate an understanding of client challenges and elicit valuable, feasible solution approaches towards resolution while applying diligent time management and intent in achieving workshop outcomes/objectives.
• Exhibit curiosity and willingness to “deep dive” into business process needs and requirements where needed (e.g. where  identifying process or technology areas with key complexity, deviations from best practice, potential high value improvement or key gaps, or called out as major pain points etc.) and expanding on those with clarity and authority.
• Demonstrate a grasp of the business and/or technical needs and challenges and propose relevant solutions or available functionality that should satisfy the clients functional requirements, while guiding customers towards best practices as much as possible when considering the solution they need to develop for.
• Identify, recommend, and separate customer functional requirements according to scope and value delivered (alignment and promotion of stated projec