Commercial Casualty Claims Injury Training Manager

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

Commercial Casualty Claims Injury Training Manager

** This position is in-office located in Dallas **

The Commercial Insurance Industry in the United States is a $300 billion dollar market designed to protect business owners and continues to grow.
We are looking for a highly motivated and detail-oriented leader to join our team. As a Commercial Claims Injury Training Manager, you will manage the claims training team.

Responsibilities:

• Managing trainers who produce content and train associates who oversee the investigation and settlement of claims, providing guidance on technical or procedural problems concerning complicated claims, and recommending procedural changes as needed
• Collaborate with commercial department to understand needs, priorities, and opportunities and provide value add data-centric training and solutions
• Coordinate and collaborate with cross functional teams for alignment and product delivery
• Effectively translates complex technical concepts, visions, and insights into impactful training which improves commercial department key performance indicators
• Foster a culture of collaboration, innovation, and continuous learning across all commercial functional areas
• Responsible for assessing training needs, creating tailored training plans, and implementing various training methods to enhance skills and performance
• Prioritize, schedule, and deploy claims training rollouts
• Proactively coordinate training previews for Officers, Directors, and Managers
• Collaborate with Instructional Design to develop effective training content to fill knowledge gaps

Requirements:

• 2+ years of Trucking Claims Managerial Experience
• 2+ years of experience with high exposure complex injury losses
• Must be able to speak in a clear, empathic and professional manner by telephone
• Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
• Must be able to multi-task
• Must be able to learn and apply large amounts of technical and procedural information
• Must be able to work the Dallas GEICO office location, hybrid schedule

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physica