Administrative Assistant

Description

Superior Electrical, Mechanical & Plumbing, Inc. (SEMP) is seeking a detail-oriented and tech-savvy Administrative Assistant to support our fast-paced office operations. The ideal candidate will have previous experience in customer service or call center processing and thrive in a collaborative, service-focused environment. The hours are Monday through Friday 8 a.m. to 5 p.m. 

Main Responsibilities

• Answer and process a moderate volume of incoming and outbound phone calls
• Process administrative paperwork while maintaining accuracy and confidentiality 
• Operate office equipment including multi-line phone systems, printers, and scanners 
• Communicate effectively and professionally with employees and the public  
• Organize, track, and maintain records with strong attention to detail  
• Practice confidentiality and handle sensitive information professionally
• Process outbound mail request via FEDEX, UPS, and USPS
• Manage multiple tasks efficiently in a busy office environment 
• Proficiency utilization of Microsoft Office Suite (Outlook, Word, Excel)
• Perform additional administrative duties as needed to support department operations 

Requirements

• High school diploma or equivalent
• Minimum of two years of experience in an administrative, customer service, or call center role
• Strong written and verbal communication skills
• Typing speed of at least 40 WPM preferred
• Reliable attendance and punctuality
• Ability to sit for extended periods and occasionally lift up to 25 lbs