Customer Service Associate- PRN
Gulfside Healthcare ServicesAbout the role
Schedule: PRN (As Needed)
This position provides support on an as-needed basis to assist with staffing coverage and operational needs at our Hudson Thrift Shoppe. Scheduled hours may vary week-to-week and are not guaranteed. We are seeking a flexible team member who enjoys serving our community and providing excellent customer experiences.
Our Thrift Shoppe Customer Service Associates embody our mission of providing compassionate care and support to those in need. They creating a welcoming environment for customers, offer assistance with inquiries, and ensuring a positive shopping experience. With a focus on integrity and empathy, they handle transactions with care, assist in merchandising, and contribute to maintaining a tidy store. Their dedication to our values of dignity, respect, and community engagement helps us to fulfill our commitment to serving others with excellence.
EDUCATION AND QUALIFICATIONS:
- High School Diploma/GED required
- Minimum of 1 year cashier and customer service experience preferred
- Experience in a thrift or consignment shop preferred
- Open and flexible availability to meet the business needs and reliable transportation
ESSENTIAL JOB RESPONSIBILITIES:
- Provide cashier service to customers by utilizing a cash register, POS and/or credit card terminal.
- Welcome and engage with customers as they enter the shoppe and respond to customer inquiries.
- Provide excellent interaction and customer service to customers, co-workers, and volunteers both in shoppe and over the phone.
- Straighten and restock the racks and shelves throughout the shift, before opening and after closing.
- Ensure fitting room returns and /or go-backs are returned to their proper department at end of shift.
- Enroll customers in Thrifty’s loyalty program and maintain a round up rate of 50%.
- Assist in other areas of thrift shoppe when necessary, including at other thrift shoppe locations.
- This position will occasionally require working during non-operating store hours and holidays, which may include restocking days and promotional evening and weekend
Qualifications
Education
Required
High School/GED or better.
Experience
Required
EEO Statement:
Gulfside Healthcare Services, Inc. is committed to Equal Employment Opportunity (“EEO”) and complies with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.
NOTE: All Gulfside Healthcare Services positions (except some Thrift Shoppe Positions) require an AHCA Level 2 Fingerprint screening for eligibility through the AHCA Florida Care Provider Background Screening Clearinghouse. Please refer to this link for more information on this: https://info.flclearinghouse.com
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