Senior Operations Analyst, Warehousing

Overview

We’re excited to be looking for a Senior Operations Analyst, Warehousing to join our team in Brooklyn, New York. Reporting to our Senior Operations Manager, Fulfillment at Brooklinen, you’ll partner with warehouse teams to achieve storage efficiency, maintain inventory accuracy, and support fulfillment SLA monitoring + reporting reconciliations. This role is 60% focused on ensuring inventory accuracy across 3PL warehouses and 40% on optimizing fulfillment excellence.

You’re the perfect person if you’re a self-starter who is detail-oriented and highly organized.

This role is based in Brooklyn, NY, and we have a 2 days in/3 days remote schedule.

What you’ll do

• Oversee daily maintenance and reconciliation of inventory adjustments and transfers within our ERP system
• Conduct annual physical inventory counts across warehouses
• Build and manage dashboards to track inventory KPIs and recommend continuous improvements
• Oversee the inventory management for new business initiatives
• Monitor and resolve inventory discrepancies across systems, focusing on backorders and oversold items, and implement solutions to reduce future overselling
• Ensure order SLAs align with customer expectations by implementing long-term solutions for stalled orders, shortages, and 3PL-to-carrier scan delays
• Host quarterly business reviews with 3PL warehouses to assess performance metrics, storage efficiency, and improvement opportunities
• Develop and deliver clear, audience-specific communications (written, verbal, presentations)
• Ensure daily tasks are executed effectively, driving efficiencies and continuous improvement
• Take on new responsibilities and initiatives as assigned by Supply Chain/Operations leadership

We're looking for someone who brings

• 2+ years of experience in inventory management and experience with third party logistics partners
• Multi-network and warehouse experience is preferred 
• ERP experience is a must (NetSuite is a plus!) 
• WMS management experience
• Intermediate to advanced proficiency in Excel
• An understanding of inventory related best practices and operational transactions
• Proven track record of process building and management
• A proven ability to be a self-starter, multi-task, and work autonomously
• Consistent leadership, communication and collaboration skills

Compensation & Benefits

At Brooklinen, we’re committed to providing a competitive total compensation package—grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range for this role is between $70K-86K.

Beyond base salary, we offer a comprehensive set of benefits designed to support the well-being, growth, and balance of our team.   Our benefits & perks include:

• Health Benefits: We cover a large portion of medical, dental, and vision costs, including one fully company-paid individual health plan.
• Fertility Support: We provide financial support for every fertility and family-building journey.
• Retirement Savings: A 401K plan with a 4% company match helps you build for the future.
• Commuter Benefits: Pre-tax commuter benefits help cover the costs of getting to and from the office.
• Product Discount and Allowance: Enjoy a 40% discount on Brooklinen products and a 25% discount for friends & family, plus an annual product allowance.
• Wellness Support: Free memberships to One Medical and Talkspace provide health and mental wellness support. We also offer a flexible wellness & lifestyle $1,000 reimbursement through Joon.
• Parental Leave: All new parents receive 14 weeks of fully paid parental leave.
• Year-Long Summer Fridays: We wrap up at 3 pm every Friday, all year long.
• Vacation: Start with 20 vacation days per year (pro-rated by start date). After five years with us, you’ll enjoy 25 vacation days annually.
• Sabbatical: At your five-year anniversary, take a fully paid, one-month sabbatical.
• Hybrid Schedule: Our HQ team currently works in the office two days a week (between Tuesday and Thursday), with three days remote. Our office is open and inviting—come in as often as you like!
• Remote Work Weeks: Enjoy additional flexibility with remote weeks, including Thanksgiving week, the last week of December, and up to four additional remote weeks per year, with manager approval.

Finally, all HQ hires receive competitive equity grants, and we’d be happy to share more details about valuing this part of compensation during the interview process 

Why join us?

At our core, we’re a team that values authenticity, passion