Patient Financial Services Representative Pulmonary Clinics Northern Colorado

Primary City/State:

Greeley, Colorado

Department Name:

C/P-Pulmonology-Clinic

Work Shift:

Day

Job Category:

Revenue Cycle

Primary Location Salary Range:

$17.58 - $26.36 / hour, based on education & experience

In accordance with State Pay Transparency Rules.

Help move health care into the future. At Banner Health we are changing health care to make the experience the best it can be. If that sounds like something you want to be part of, apply today.

Locations: 1801 16th Street, Greeley, CO 80631, 1900 Boise Ave Suite 220, Loveland, CO  80538, and 4700 Lady Moon Drive, Fort Collins, Co 80528. Must be flexible with traveling to our other clinics in times of need.

Schedule: Our week day hours of operation are are 8am-5pm Monday through Friday. We are closed most holidays, and do not open on the weekends.

This is a dynamic environment with providers, respiratory therapists, medical assistants, and a critical care team in the ICU. We manage patients across NOCO with travel to North Colorado Medical Center, Fort Collins Medical Center and McKee Medical Center. This role includes obtaining prior authorizations for outreach testing, scheduling of diagnostic testing in our NOCO and outreach areas, ensuring follow up appointments are set, taking patient phone calls, and returning patients messages for scheduling needs. Our clinic services offered range from CPAP management, exercise stress testing, nocturnal oximetry testing, and in office breathing tests. You will have opportunities to serve in our Greeley, Loveland, and Fort Collins offices for diagnostic scheduling. We have 4 clinic locations for patient care services and some rural outlying areas. We operate with the Lung Nodule program and our General Pulmonary practice providers in a fun, diverse, and fast paced environment with flexible scheduling options. If you will be that go to, one stop shop for diagnostic scheduling within our group, this is job for you!

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.

CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.

2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations

3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.

4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.

5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.

6. Demonstrates proactive interpersonal communications skills while dealing w