Senior Product Designer, User Experience & Design - Commerce (Mobile App)

JOB SUMMARY 

Every journey has the power to shape us and the way we see the world. Begin yours at Marriott International, consistently recognized as one of Fortune’s 100 Best Companies to Work For®. 

Join our high-energy User Experience & Design team creating best-in-class mobile experiences for one of the world's most recognized hospitality brands. 

As a Senior Product Designer, you will help shape the future of the Marriott Bonvoy App by designing intuitive, engaging, and customer-centered experiences across the travel journey. You will contribute to experiences that support discovery, searching, booking, loyalty, personalization, and engagement, helping create seamless journeys that deliver value for travelers and support Marriott’s broader digital growth goals.  

This role is ideal for a senior product designer with strong UX, interaction, and visual UI design skills. You should be able to move confidently from problem framing and concept development through delivery, bringing a strong eye for design, attention to detail, and the ability to create polished, intuitive mobile experiences that feel simple, elegant, and easy to use. 

RESPONSIBILITIES 

Experience Design and Delivery 

• Lead end-to-end design for mobile app experiences across discovery, booking, loyalty, personalization, and engagement, from early problem framing through production delivery 

• Create user flows, journey maps, wireframes, prototypes, high-fidelity designs, and presentations that communicate experience concepts and design solutions 

• Design intuitive mobile-first experiences that balance customer needs, business objectives, platform best practices, and measurable product outcomes 

• Produce strategic experience concepts and development-ready designs with detailed specifications, interaction states, edge cases, and accessibility considerations 

• Use customer research, behavioral data, analytics, experimentation, and business insights to inform design decisions and prioritize opportunities 

• Use AI-enabled tools where helpful for research synthesis, ideation, prototyping, content exploration, and design iteration, while applying sound judgment, quality control, and brand standards 

• Apply and contribute to Marriott’s Design System by using established patterns, components, accessibility standards, and scalable design guidelines 

• Partner with Product Management and Engineering to translate requirements into feasible, scalable, user-centered solutions 

• Facilitate design reviews, workshops, and cross-functional collaboration sessions that create alignment and move work forward 

• Provide thoughtful design feedback, coaching, and career mentorship to other designers, with the potential to support direct people leadership responsibilities 

• Support usability testing, user acceptance testing, design QA, and validation efforts to ensure a high-quality customer experience 

• Present work clearly and confidently, articulating design rationale, trade-offs, and recommendations to peers, partners, and senior stakeholders 

• Collaborate with Design System, Research, Analytics, Product, Engineering, QA and cross-channel UX design partners to deliver cohesive customer experiences 

• Stay current with UX, mobile design, accessibility, AI-assisted design, personalization, and industry trends, applying what is relevant to improve products and experiences 

 
YOU’RE EXACTLY WHO WE’RE LOOKING FOR IF YOU: 

• Create intuitive, elegant experiences that balance user needs, business goals, technical constraints, and brand standards