Director, DX Product Management

Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en.
 

POSITION SUMMARY 

The SCA DX-US team is promoting digital transformation activities with Operating companies in the US. We want to invite an individual with cutting-edge product management capability who can create a product management formation across the DX activities and competency to promote the DX solutions to Sony group stakeholders and manage the DX technology development project with Sony group stakeholders.  
 

Our Business Innovation Product Management team builds the global data exchange platform across Sony Group Companies, which seamlessly integrates our first-party data from different sources to leverage the power of advanced data analytics for strategic decision-making, machine learning scenarios like forecasting and classification at scale, and many types of data for utilization.  

Furthermore, the platform enables new, innovative businesses and accelerates the digital transformation of each respective Sony Group Company.  

In this role, you will imagine, define, and drive the delivery and rollout of features, services, or tools that help improve our platform and experiences across Sony Group Companies users, such as data analysts, data scientists, and other users utilizing data for business as usual.    

You will provide direction to product managers and other team members (i.e., engineering security and privacy) to develop a deep understanding of the customer’s business and technical objectives so they can effectively contribute to customer success. You will also provide direction and orchestration in creating programs that can scale our efforts, impacting customer adoption of new product capabilities based on your deep customer understanding.  

You will work closely with various members from Sony Group Companies to deeply understand their needs and use insights to prioritize and design features for the broader data exchange platform.   

JOB RESPONSIBILITIES 

This position involves multiple stakeholders, such as the Product Development and DevOps teams and Sony’s operating companies across the globe, in creating Sony DX-related products. Below are the main areas in which to take the lead within DX activities. 

Your responsibilities will include Product Definition and Customer Engagement.  

• Drives conversations with customers to demonstrate alignment between customer objectives and our product.  

• Drives and agrees upon a long-term approach to fuel the adoption of our product and services in alignment with the customer's goals and objectives.  

• Leads business value conversations at customer executive levels and coaches others to communicate effectively in business value conversations.  

• Synthesize customer feedback into product development insights and address unmet customer needs.  

• Collaborate with our Business Promotion team to understand and address customer pain points.  

• Represent customers to plan a product roadmap for long-term complex solutions that surpass customer needs.  

• Maps the product roadmap to customer priorities to address customers' needs and provides input into customer priorities.  

• Collaborate with the Privacy and Security team to understand and align with their compliance requirements.  

• Acts as a liaison between the Group Company representatives and the DX group, communicating appropriately and effectively with co-workers, clients, and supervisors, maintaining awareness of project status and any potential delay, situation, or concern that may affect the outcome of the projects.  

• Collaborate with teams of architects and engineers to roll out solutions that align with customers' product strategies.   

• Determine the impact of customer scenarios, issues, and platform use to drive innovative business use cases across Sony Group companies.  

• Conducts regular status meetings with team & partners, continuously keeping customers' needs and requirements in view.  

• Proactively communicates program status, issues, and risks to executive leadership.  

• Leverages and improves upon met