Senior Revenue Cycle Specialist
Stony Brook UniversityAbout the role
Position Summary:
At Stony Brook Medicine, the Senior Revenue Cycle Specialist will act as an operational leader in the Hospital’s Business Office to analyze, track, and pursue the payment of under-paid and denied accounts receivable. Successful candidates will have a bachelor’s degree and three years’ healthcare revenue cycle experience or in lieu of degree 5 plus years’ experience in an Acute Care Hospital Revenue Cycle or Patient Accounting Department resolving hospital Managed Care payment variances and/or denials.
Job Responsibilities may include the following, but are not limited to:
- Develops staff work listing logic/strategy and claims resolution work flows.
- Educates and trains new staff regarding departmental/unit policy and procedure, including Managed Care Contracts.
- Monitors work queues and staff productivity to ensure work volumes and staffing are aligned.
- Audits staff work; provide education on best practice.
- Supervises junior staff. Completes employee performance programs and evaluations, scheduling and timesheets.
- Analyzes and identifies claim payment issues, patterns, and root cause; tracks and pursues un-timely, under-paid and denied accounts.
- Collaborates on denials prevention initiatives.
- Liaises with Managed Care Contracting and Insurance Company Provider Representatives to resolve underpayments and denials.
- Collaborates with the Managed Care Department, HIM and Patient Accounting leadership to address payment issues and resolve at risk/high dollar accounts.
- Analyzes new contracts and works with Contract Management system support to trouble-shoot contract rates and terms.
- Participates in Joint Operating Calls (JOC) with insurance payers.
- Monitors medical record request, correspondence distribution and scanning processes, volume, and trends.
- Assists in maintaining and creating payer report cards, claims tracking and management reporting as requested.
- Assists management reporting and special projects as requested.
Qualifications:
Required:
- Bachelor’s degree and three years’ healthcare revenue cycle experience,
OR in lieu of a Degree 5+ years of Healthcare Revenue Cycle experience resolving hospital Managed Care payment variances and denials. - Expert knowledge of Medicare and NY Medicaid Inpatient and Outpatient reimbursement methodologies.
- Expert knowledge of third party reimbursement methodology and associated healthcare claim drivers.
- Expert knowledge of inpatient and outpatient billing requirements (UB-04, 837i).
- Experience working with CPT/HCPCs and ICD-10 codes.
- Experience working with Cerner Invision Patient Accounting.
- Proficiency in MS Office Suite. Including: Excel, Word.
- Excellent written and verbal communication skills.
Preferred:
- Experience working within Cerner Contract Management, Epic or equivalent including experience in validating the configuration and build of contracts.
- Medical Coding Certification through the American Academy of Professional Coders (AAPC).
- and/or the American Health Information Management Association (AHIMA.)
- Proficiency with MS Access, Visio and/or PowerPoint.
- Knowledge of SQL or Database Queries.
- Experience reporting from healthcare decision support, patient accounting, contract management and/or claims scrubber systems.
- Proficiency with SAP Business Objects / Crystal Reports.
- Proficiency with visualization software (Tableau, MS Power BI, etc.).
Please Note: Verification of degree (e.g., diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration.
Special Notes: Resume/CV should be included with the online application.
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