First Assistant Golf Professional

Club Location:

Desert Pines Golf Club - Las Vegas, NV

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Scope: The First Assistant Golf Professional will assist the Head Professional with daily operations inclusive of: merchandising, lesson curriculum, tournaments, and tee sheet reconciliation.

The position will promote an exceptional "golf experience," and provide excellent services and programs to all patrons.

Primary Responsibilities:

1. Assist the Head Golf Professional in managing the facility in an efficient, high-quality, service oriented manner.

2. Assist the Head Golf Professional with daily operations inclusive of: Tournaments, Merchandise, Tee Sheet, and Instruction.

3. Assist the Head Golf Professional in promoting and operating the facility to drive revenue.

4. Assist the Head Golf Professional in training, and motivating the staff to meet facility objectives, especially in providing exceptional customer service.

5. Assist the Head Golf Professional with the starting and monitoring of play.

6. Assist the Head Golf Professional with tracking and verifying all players and guests, golf cars, club care, lockers, handicap fees, and other charges necessary.

7. Enforce all rules and regulations governing golf course usage.

8. Assist the Head Golf Professional with the development and management of an innovative tournament program that services all customer segments.

9. Assist the Head Golf Professional with the development and oversight of golf instruction and golfer development programs for all customer segments.

10. Assist in the marketing and promotion of new memberships / play.

11. Assist the Head Golf Professional with ordering, receiving, invoicing, and placing merchandise on the sales floor in a presentable fashion.

12. Assist the Head Golf Professional with the preparation of golf tournament outings and utilizing Golf Genius.

13. Assist the Head Golf Professional with the tracking, maintenance, receiving, and returning of leased rental clubs.

Note: Other duties as assigned by supervisor or management.

Creative Ability: • Create instructional programs to enhance service and maintain interest and enthusiasm among all customer segments. • Assist in marketing and promotion for instruction programming. • Create a player development program to foster a competitive environment and provide career guidance for aspiring youth.

Education: A level one certification, or greater preferred. A minimum of two years of college, or equivalent experience will be considered. Candidates should posses experience in staff supervision, golf instruction, customer service, and computer technology including POS.

Skills: Strong oral and written communication skills Strong attention to detail Supervisory skills Planning and organizational ability Customer skills Computer skills

Working Conditions: Might be required to work some late evenings. Physical /

Cognitive Activities: This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. ➢ A majority of time will be reviewing documents; therefore, a significant portion of time is spent thinking, writing, speaking and listening. ➢ Mathematical skills, including basic math, problem solving, reasoning, budgeting, profit/loss concepts, variances and percentages are used daily. ➢ A significant amount of time is spent communicating and interacting with various people inside and outside the company. This person will be listening and speaking to staff, making quick decisions, and using problem-solving skills. ➢ Reading and writing abilities are often used when communicating with the golf course department managers when planning budgets and developing forecasts

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.