PAS Intake Specialist, Otolaryngology Adult Clinic

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB INFORMATION
Status: Full-Time
Schedule: Monday–Friday, 8:00 AM–5:00 PM. Following a 3-month training period, employees will transition to a hybrid schedule that includes 2 days in the office and 3 days remote each week.
Location: UT Southwestern Medical Center Outpatient Building- 2001 Inwood Rd. Dallas, TX 75235 (6th & 7th Floors)

JOB SUMMARY
The PAS Intake Specialist works under minimal supervision to provide advanced patient scheduling, referral intake, preregistration, and coordination support for Otolaryngology specialty services. This role is responsible for processing referrals, ensuring patient demographic and insurance information is complete, coordinating scheduling with subspecialty providers, and supporting a timely, organized intake process. 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  High School 
   

• Experience
  3 years of healthcare administrative, insurance/admitting/ scheduling experience or equivalent. 

JOB DUTIES

• Schedules patient care procedures accurately (procedure, exam, area or physician referral, location, time of procedure); balances exams with patient/customer time request and provider availability.
• Provides pre-certification of all procedures to ensure coverage and proper billing procedures; and/or may obtain insurance pre-certification from the referring physician's office and contacts insurance carriers for confirmation; advises clinic and/or patient on co-payment or co-insurance responsibility.
• Interviews patient and/or physician's office to obtain medical history and patient demographic information and documents in EPIC and Siemens systems. 
• Coordinates with physician's office and/or ancillary department regarding additional information needed to obtain pre-certification and insurance benefits. Maintains department productivity standards.
• Pre-registers patient cases by entering complete and accurate information in Siemens system prior to patient's arrival. 
• Identifies and verifies all essential information pertaining to intake, insurance verification