Emerging Technology Client Activation Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.   The exceptional EY experience. It's yours to build.   EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  

The opportunity

The Emerging Technology Client Activation role is responsible for monitoring and tracking all activities related to emerging technology engagements at designated clients.  The role focuses on enhancing the influence and sales impact of the emerging technologies team within the client environment.  Key objectives include recommending strategic activities for both the emerging technology team and the account team to boost client engagement, elevate our thought leadership, and indirectly expand market influence.  This position also involves coordinating activities to deepen client relationships, reporting progress and influence metrics to leadership, and supporting cross-functional tech teams to refine and integrate solutions.  The role requires diligent tracking and reporting using established tools to ensure transparency and strategic alignment.

 

Your key responsibilities

• Monitor and document all emerging technology initiatives at assigned clients
• Ensure comprehensive guidance of ongoing engagements and their alignment
• Analyze client engagement data to suggest activities that will amplify the team’s influence and sales potential
• Propose initiatives for both the emerging technology team and the account team to execute
• Coordinate, support and/or facilitate events, workshops or demonstrations that showcase the value and innovation of emerging tech solutions.
• Advise on content creation, speaking opportunities, and other avenues to establish and promote the emerging tech team’s expertise
• Regularly compile and present reports to leadership on client engagement, providing insights for decision-making
• Work closely with emerging tech teams to foster collaboration, share best practices, and enhance solution offerings
• Leverage standard tools to systematically track project status, ensuring data-driven insights guide strategy
• Assess the effectiveness of current strategies in client interactions, identifying patterns or areas where engagement or influence is lacking, to inform future tactics
• Recommend which client activities or engagements should be prioritized based on potential impact on sales, client satisfaction, and thought leadership, balancing short-term wins with long-term strategic benefits
• Recommend how to allocate team resources (time, expertise, budget) most effectively across activities, especially when demand for emerging tech involvement exceeds capacity
• Evaluate the outcomes of tech engagements to recommend whether to scale, pivot or discontinue certain initiatives, ensuring resources are used where they yield the highest return
• Analyze risks associated with introducing new emerging technology concepts or solutions to clients, making recommendations on how to mitigate these risks while maintaining innovation and client trust
• Use data from engagement tools and client feedback to make recommendations about adjusting strategies
• Decide on the best methods to integrate different teams’ capabilities for client projects
• Oversee activities across various teams involved in client engagements without direct supervisory authority, ensuring all parties are aligned with project goals
• Facilitate the assignment of tasks among team members, working through team leads or project managers to ensure responsibilities are clearly defined and executed
• Keep track of how tasks and projects are progressing across teams, providing feedback or adjustments through the appropriate channels without direct oversight