Coal Creek Server

Description

Position Purpose:

• To provide a courteous and efficient dining experience to guests. 

Knowledge, Skills, and Abilities:

• Become knowledgeable of all menu items, ingredients, specials, and prices. 
•  Respond tactfully to guest complaints. 
• Communicate all guest suggestions or complaints to the Front House Manager. 
• Monitor guest needs on a continual basis and check for guest satisfaction as required.
• Maintain a clean and organized work area. 
• Become familiar with casino events and promotions in order to accurately inform dining guests. 
• Accept payment and operate point of sale system. 
• Clear tables of used service items as needed. 
• Follow all alcohol sale and food safety ordinances and regulations.
• Ensure the highest standards of cleanliness, safety, and guest satisfaction. 
• Verify legal age (21) of guests ordering alcohol. 
• Comply with ABLE Commission rules, and Alcohol Sale & Distribution Procedures. 
• Comply with tip reporting procedures and Title 31 requirements. 
• Perform other duties as assigned.

Requirements

  Education/Qualifications:

• Requires a minimum of 6 months of prior serving experience.
• Must be at least 18 years old. 
• Requires food handler’s permit. 
• Requires liquor license. 

Licensing:

• Must be able to obtain and maintain the required Gaming License.

Work Requirements:

Shift: Wed-Sun 

• Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.