Senior Sales Support Consultant

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Join Caterpillar’s Customer Solutions Core Regions Division as a Senior Sales Support Consultant, driving the 2026 Core Region Technology Strategy for North America. In this role, you will lead the go-to-market and commercial execution for the Construction Industries (CI) Technology Portfolio, including Cat Grade (grade control), VisionLink (equipment management & productivity), Cat Command (remote operation), and Detect (safety solutions).

Your mission: accelerate adoption of connected, autonomous, and data-driven solutions that deliver measurable customer value.
 
What You Will Do

• Champion Digital Transformation: Develop marketing strategies that align with Caterpillar’s 2026 vision for connected job sites, autonomous operations, and integrated technology ecosystems.

• Drive Market Intelligence: Conduct competitive and trend analysis to identify emerging opportunities in telematics, automation, and AI-driven productivity solutions.

• Measure Impact: Define KPIs and dashboards to track technology adoption, ROI, and customer success; implement continuous improvement loops.

• Enable Cross-Functional Alignment: Collaborate with dealers, product teams, and regional stakeholders to ensure seamless execution of technology initiatives.

• Customer-Centric Storytelling: Translate complex technology capabilities into clear, value-driven narratives for diverse customer segments.

 
What You Have (Core Skills)

• Customer Focus: Ability to design solutions that anticipate evolving customer needs in digital and autonomous construction workflows.

• Value Selling: Skilled in articulating the business impact of technology solutions—productivity gains, safety improvements, and cost optimization.

• Industry Knowledge: Deep understanding of construction technology trends, including IoT, machine control, and remote operations.

• Decision-Making & Critical Thinking: Proven ability to synthesize data and market signals into actionable strategies.

• Communication & Influence: Exceptional ability to engage stakeholders and drive consensus across complex organizations.

• Negotiation & Relationship Management: Build strong partnerships with dealers, vendors, and customers to accelerate technology adoption.

• Business Development: Identify and cultivate new growth opportunities in digital services and technology-enabled solutions.

 
Top Candidates Will Also Have

• Progressive experience in commercial roles with strong dealer/customer collaboration.

• Experience launching and scaling new technology portfolios.

• Knowledge of Caterpillar products, applications, and digital platforms.

• Demonstrated leadership in fast-paced, innovation-driven environments.

 
Additional Information

• Location: Peoria, IL (Domestic relocation assistance available)

• Travel: ~35% within the U.S.

 
About Customer Solutions Core Regions Division
Our division is committed to customer success beyond machines and parts. We partner with dealers to deliver integrated solutions—spanning digital technology, services, rental, and financing—tailored to the unique needs of core regions: Americas North, Europe, Japan, Australia, and New Zealand.

Summary Pay Range:

$126,000.00 - $189,000.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings