Digital Customer Success Manager

|Current Gannett Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through MyApps|

Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth focused media and digital marketing solutions company. We endeavor to deliver essential content, marketing solutions, and experiences for curated audiences, advertisers, consumers, and stakeholders by leveraging our diverse teams and suite of products to enrich the local communities and businesses we serve. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow, and USA TODAY NETWORK Ventures, our events division, creates impactful consumer engagements, promotions, and races. Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.gannett.com


Are you ready to take your career to the next level—and have fun doing it? We’re looking for a Digital Customer Success Manager who thrives on building strong client relationships and delivering impactful advertising results. If you’re passionate about digital marketing and love helping clients succeed, this role is for you.
• What You’ll Be Doing:
• Client Champion: Serve as the main point of contact post-sale, ensuring clients’ advertising campaigns (Search, Display, Social, and more) are running smoothly and meeting performance goals.
• Marketing Strategist: Collaborate with Sales and Campaign Optimization teams to identify opportunities and deliver solutions that drive ROI.
• Adaptable Communicator: Navigate the fast-paced world of digital and traditional marketing, staying agile and responsive to client needs.
• Why You’ll Love Working With Us:
• Client Impact: You’ll be a trusted advisor, helping clients achieve and exceed their marketing goals.
• Team Collaboration: Work closely with cross-functional teams in a supportive, high-energy environment.
• Growth & Variety: Every day brings new challenges and learning opportunities in the ever-evolving digital space.
✅ What You’ll Need:
• 1+ years of experience managing online/digital advertising campaigns
• Client-facing experience (preferred)
• Google Ads and Google Analytics certifications (preferred)
• Bachelor’s degree or equivalent experience
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint
Ready to make a difference and grow your career?
Apply now and join a team that’s passionate about client success and digital innovation
#LI-REMOTE
#LOCALiQ
#LI-LL

The annualized base salary for this role will range between $40,000and $55,000.  Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.


Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.’s Recruitment Department at Recruit@gannett.com.