Senior UX Designer

What does the future of insurance look like when it incorporates AI, Machine Learning and Automation into its experiences? Great question, we would love to tell you...The Guidewire Business Application team is focused on redefining how Insurance business is conducted by Brokers, Underwriters and Agents (and much more…)
We want to discover "How might we assess risks in a more cohesive way  to guide, strengthen, optimize better decisions?”
Interested in joining us on this journey? We’re a close-knit and multidisciplinary UX team working to make cloud software that is at the forefront of the insurance industry. We’re committed to an inclusive workspace that embraces people with diverse backgrounds, experiences, skills, and talents.  

Your day-to-day:

• Establish a New Vision: Use UX best practices to create a new and improved vision for underwriting tools that everyone can understand and support.
• Streamline Underwriting Process: Make the underwriting process easier and more efficient, helping prioritize requests from brokers quickly.
• Collect Insights from Data: Gather information to identify trends, problems, and opportunities, and design solutions using both structured and unstructured data.
• Design Decision Support Tools: Create tools that help support decision-making within workflows that are focused on delivering value.
• Data Storytelling: Use stories built from data to explain complex ideas and analytics, making it easier for people to understand and take action.
• Collaborate with Product Teams: Work closely with product teams and partners to understand complex data relationships and improve our ability to serve customers better.

What you need to be successful:

• 3-5+ years design experience and UX research in big data products and complex business processes. 
• Designing in the risk management space (Financial Services or Insurance)
• Understanding both business needs and user experience
• Working cross-functionally to define/prioritize problems AND recommend solutions 
• Design storytelling
• Running design thinking workshops 
• Advocate for design-led process and build bridges between different functions (e.g. product teams, engineering, technical writers, leadership, partners, services, etc.) 
• Proven experience in planning, executing, and synthesizing research (both qualitative and quantitative) 
• Excellent written and verbal communication skills 
• Design portfolio that demonstrates human-centered design process and business success. Portfolio may be online or a shareable PDF 
• Experience with designing for finance, banking healthcare or insurance is a plus 

How we work @ Guidewire

• Collaboration: We build on each other’s ideas and draw on interdisciplinary approaches to craft impactful experiences. 
• Integrity: We stand behind our words and commitments as part of a global community, respecting and recognizing our interdependence.
• Curiosity: We are lifelong learners, with a growth mentality, who are passionate about advancing our discipline through entertaining new ideas and unique perspectives. 
• Humility: We leverage our expertise while respecting other viewpoints and challenging our own assumptions.

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About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background check