Product Manager - Visa Campaign Solutions

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

This manager will be a member of the Value-Added Services division under the Issuing Solutions Product organization and will be responsible for the ongoing operations and expansion of Visa Campaign Solutions (VCS) products.

VCS provides Visa clients access to cardholder and transactional information. The data enables Visa card issuers to deliver automated marketing and account servicing communications.  The team is responsible for maintaining, enhancing, developing, and delivering new products and services that leverage data and automated communications.

Reporting into the product lead for the Visa Campaign Solutions team, this role will contribute to various product workstreams, operational activities, client development activities, market research, performance analysis and other activities.  

This is a client facing role, and this person will be tasked with consulting with our VCS clients and internal partners and stakeholders in North America, future expansion will include clients in EU and CEMEA regions.

Responsibilities include:

1. Sales Support:  Participate in product presentations with sales and clients to gather client feedback and support the creation of new business opportunities.

2. Commercialization (GTM): Translate product strategy and capabilities into actionable commercialization efforts and assets for VCS products.

3. Process Development (GTM): Establish, document, and refine operational process for the service based on common best practices, system knowledge and experience.

4. Campaign Engagements: Support project management and operations to drive engagements to completion on agreed deadlines. Ensure engagements are unblocked, progressing, and barriers are removed.

5. Client Activities: Deliver best practice knowledge, analytical insights and support all efforts for the configuration and execution of clients desired campaigns and reporting utilizing the VDM and VCS tools.

6. Operational Activities: Working with business and technology to ensure the systems are operating as expected, researching and resolving issues, and coordinating activities.

7. Business Requirements:  Provide guidance from market demands to assist in the development of the detailed business requirements, product specifications and enhancements to the products.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

**This role has been budgeted and planned to be in Highlands Ranch --  we are not consdiering a Remote Hire or other locations at this time - for this position **

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA)
• You demonstrate strong verbal, written, and presentation skills
• Excellent Microsoft Office and PowerPoint development skills
• You have strong attention to detail
• Project and client management skills
• High level of comfort with data, files, and technical communication
• Collaborative working style

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA)
• 3 to 5 years payments, card issuing or B2C marketing operations experience
• Ability to synthesize complex ideas with a passion for developing clear, effective, and compelling presentations
• Excellent data and analytical skills to support campaign operations, research issues and summ