Senior UX Designer

Summary

The Wikimedia Foundation is a non-profit organization supporting Wikipedia and other Wiki projects. The Foundation operates one of the world’s top five websites and has global reach and impact. Technology and innovation are critical in our quest to support every human in freely sharing knowledge. 

The product design team is looking for a Senior UX Designer with a solid understanding of user experience and product development processes to work within our multi-disciplinary product teams. You will primarily be working with Wikimedia’s Community Tech team that is responsible for improving and evolving various editor, admin and moderator tools, based on wishes from the community. As a secondary responsibility, you will provide design support to the Product Safety & Integrity team who are focused on building anti-abuse tools and features that ensure the security and safety of users on Wikimedia projects. This role requires a fast learner and a tactical design partner of the product team to do multiple iterations of design based on quick user research and discovery.

Must be available for design, product and engineering team meetings and synchronous collaboration from 14:00 UTC and 18:00 UTC (10a-2p ET / 7a-11a PT) 

You will be responsible for…

• Reducing complexity to create simple, delightful experiences for our users.
• Creating prototypes and running experiments to iteratively test your hypotheses.
• Using and evolving our design system and guidelines, to create new features from ideas on paper to implementation.
• Applying accessibility standards and guidelines to your designs.
• Collaborating with product managers and engineers to create product plans and maintain product design processes.
• Distilling complex concepts into easy to understand talking points to engage with our readers and communities throughout the design process.

Skills and experience…. 

The right person is better than the right set of experiences. These are the traits we’ve identified that make great additions to our team so far.

• Can communicate their design goals and processes clearly and concisely to other team members and stakeholders.
• Provides constructive feedback to other designers and welcomes feedback from others.
• Experienced in conducting research, as well as collaborating with UX researchers, to build a deeper understanding of audience behaviors.
• Is able to generate ideas for the future as well as think tactically about how to deliver work in the present.  
• Is self-motivated and seeks to evolve their skills and share what they’ve learnt with others.
• 5+ years of experience contributing on design teams.
• Bachelor's degree and/or Masters degree, or equivalent in related work experience 

Additionally, we’d love it if you have...

• Background in content consumption, publishing, education, or news
• Experience acting as a researcher, both in-person and with remote participants
• Have familiarity with Free Knowledge and/or Open Source communities
• Speak more than one of the nearly 300 languages of the users you’ll be designing for

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender ex