Brand Partnerships Manager, Performance Retail

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.



About the Team

The Brand Partnerships Manager (BPM) within our growing Global Agency & Accounts (GA&A) team is responsible for hitting revenue goals, building relationships with key enterprise accounts and helping clients drive business results on TikTok through product consultation, solution selling, education and support. Success as a BPM requires strong sales skills, strong partnership with Client Solutions Manager (CSM), fluency in TikTok content and ad solutions, problem-solving skills, attention to detail, and the ability to thrive in a dynamic changing environment.



Responsibilities

- Become an expert in TikTok ad solutions and adapt recommendations quickly to suit varying client needs

- Champion TikTok creative best practices that cascade to best-in-class ad content

- Lead account planning process that aligns brand and TikTok resources to maximize opportunities

- Create compelling sales presentations and proposals utilizing internal and external data

- Grow revenue, educate and lead strategic conversations with clients and navigate complex relationships

- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

- Spearhead client education on products and give product updates to advise on the best approach to drive business outcomes for clients and agencies

- Work cross-functionally within sales and other TikTok teams to drive revenue and increase customer satisfaction

- Identify opportunities to improve ad products and the customer experience