Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

We are looking for a talented and experienced Lead Director, Design Systems to drive the evolution of the CVS Digital Pulse design system. Pulse supports hundreds of designers, thousands of developers, and 60 million digital customers of our SMS, website and native app experiences. This highly motivated individual will bring a passion for systems thinking and unifying diverse teams around common solutions to shared goals along with proven success leading design systems at enterprise scale.

As a key member of our leadership team, the Design System Director collaborates with product, design, development, and marketing teams to support the delivery of simple, elegant, compelling, and user-centered design solutions that deliver the best health experiences to consumers through our design system.

This role focuses on optimizing an established modern design system for adoption, innovation, and efficiency, partnering with our design system development leader.

Responsibilities

• Lead the evolution and execution of our design system vision and strategy, ensuring alignment with our customers’ evolving needs

• Ensure quality of our design system foundations, components, documentation, training, and support

• Build strong partnerships with our design, product, development, and marketing teams

• Evangelize, promote, and grow adoption of our design system through clear, compelling communication of its benefits

• Own, update and communicate our design system roadmap and releases, enabling our customers to know what we’re delivering and when

• Support our design system team leaders in defining their backlog, reporting on their progress, and successfully delivering on their commitments

• Decisively resolve conflicting priorities while considering diverse points of view  

• Collaborate with peer leaders in accessibility, content strategy, design operations, experience design, and research to ensure our design system reflects their teams' expertise.

• Lead the evolution of our team processes to balance quality, speed, and flexibility

• Be a servant leader and coach to team, remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.

• Identify and nurture team growth and culture

• Hire and retain contract and full-time team members

• Establish annual goals and provide ongoing performance feedback to full time staff

Required Qualifications

• 10 or more years working in a digital design, product, or engineering organization.

• 5 or more years of experience leading an enterprise design system

• Ability to coordinate multiple workstreams, provide holistic design direction to large-scale projects

• Ability to interface with customers to understand their needs, identify open questions and decisions required to meet those needs, prioritize work

• Ability to communicate well to a wide variety of people including executives, leaders, engineers, architects, designers, marketers, and product managers.

• Record of delivering features on time with quality and value

• Experience working with accessibility experts

Preferred Qualifications

• Experience building or supporting design systems in Figma

• Familiarity with reusable code created in Angular, React, and Web Components

• Familiarity with iOS and Android development

• Experience working in regulated environments

Education

• Bachelor’s degree in business, tech, design or equivalent combination of education and experience

Pay Range

The typical pay range for this role is:

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base sa