Assistant Director, Emergency Communications

Job Posting End Date: November 19, 2025 at 11:59pm CST

Hiring range: $117,790.40 to $164,840.00 ($56.63 to $79.25 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days paid of flexible time off and up to 12.5 holidays your first year. In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 11/19/2025 in order to be considered.

Position Description

The Anoka County Emergency Communications Center (ECC) mission is to protect and serve the residents of Anoka County by providing professional, efficient 9-1-1 and non-emergency dispatch services. We manage critical communications systems and the public safety radio network to support first responders with accurate, timely information. We are committed to treating all individuals with respect and maintaining a safe, supportive, kind and collaborative work environment. The department has an immediate opening for Assistant Director who will perform various duties. Some of the critical responsibilities of this position include assist in providing ECC department oversight and implement the strategic plan. Work cohesively with department director and all managers to ensure a collaborative workflow for the ECC. Oversee department growth in all areas, including the dispatch floor, systems administration, radio systems, and future initiatives including a real-time center. This position is appointed by and serves at the will of the Anoka County Board of Commissioners and is subject to an employment agreement.
 

This is a full-time, exempt, on-site position. Interviews will take place the week of November 24, 2025, for those selected to move forward in the hiring process. 

Pay & Benefits

• Salary: $117,790.40 to $164,840.00 ($56.63 to $79.25 per hour)
• 2025 Anoka County Salary Schedule Grade 40: $117,790.40 to $164,840.00 ($56.63 to $79.25 per hour)
• 24 days of paid flexible time off and up to 12.5 paid holidays.
• Comprehensive insurance, including medical, dental, vision, flex benefits and more at https://www.anokacountymn.gov/417/Benefits
• Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
• Pension plan and other retirement investment options.
• Advancement/professional development opportunities.

Work Location

• This position will work at the Anoka County Emergency Communications Center, located at 13535 Hanson Blvd NW, Andover MN 55304.
• Expected work hours are Monday – Friday 8:00 a.m. – 4:30 p.m.

Job Duties and Responsibilities
These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Emergency Communications Assistant Director.

• Assist in providing ECC departmental oversite and implement the strategic plan
• Work cohesively with all department managers to ensure a collaborative workflow for the ECC
• Provide departmental oversight and implement the strategic direction of Anoka County’s 911 Emergency Communications Center (ECC) and the alternate ECC; supervise the Manager of Systems Administration, Manager of Radio Systems, and Manager of Public Safety Telecommunications; and collaborate with the Senior Systems Administrator and Radio Systems Manager to ensure efficient and cohesive ECC operations.
• Perform continuous review of employee performance employee performance and manage annual review to assure quality standards are met
• Fill the role of the Integrated Public Warning System (IPAWS) Administrator
• Represent Emergency Communications regionally and statewide as needed
• Attend meetings with and/or on behalf of the Director, Emergency Communications
• Represent ECC on behalf of the Director in Director’s absence
• Assist with budget decisions
• Suggest new technologies for Emergency Communications operations
• Oversee on going quality assurance, quality improvement and SOP review
• Implement new policy, best practices and SOP to support ECC growth and improvement
• Act as a liaison with public safety partners and other Anoka County departments

Qualifications and Requirements:

Minimum Knowledge, Skills, a