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Product Quality Engineer

dormakaba
Rocky Mount, United Statesfull_timeVerifiedPosted 18 May 2025

About the role

Product Quality Engineer

 

POSITION OVERVIEW

 

We are seeking a Product Quality Engineer to join our dynamic team. In this role you will observe and advise daily factory floor quality activities to support production, function as a liaison between suppliers and customers, and define the methods and equipment used to measure key quality characteristics.

 

WHAT YOU WILL DO

 

  • Handle customer QA issues, prepare 8Ds and communicate solutions to customers in a timely manner
  • Lead PPM improvement plan for strategic customers
  • Develop and submit PPAP documents for new product lunches to meet customer requirements
  • Maintain Control Plans and FMEA's throughout the life of the part
  • Determine quality improvement parameters by identifying statistical methods relevant to manufacturing processes
  • Collaborates with Manufacturing, Engineering, Supply Chain and other departments to analyze and resolve non conformance (DMR) issues
  • Update plant and corporate metrics monthly.
  • Support implementation of corrective actions for customer complaints
  • Monitor/analyze production performance trends for key quality metrics and establish appropriate control measures
  • Perform robust root cause analysis of production issues, implements appropriate containment, and drives corrective action
  • Establish statistical confidence by identifying sample size and acceptable error; determining levels of confidence
  • Drive detection and prevention of non conformances to eliminate failure modes and  improve business results through reductions in scrap and rework costs in addition to assurance of a positive customer experience
  • Evaluate and improves quality inspection methods and fixtures to improve reliability and repeatability of incoming, in-process, and final QC
  • Drive continuous improvement through the implementation of projects which optimize production, inspection, and quality system processes
  • Supply targets for yield improvements
  • Provide additional support for Quality activities and duties as assigned

 

WHAT WE REQUIRE

 

  • College degree
  • Minimum 3 years of experience in an manufacturing environment.
  • Positive attitude and ability to operate and communicate effectively with customers, multiple teams & leadership.
  • Practical experience of customer corrective actions methodologies as 8D, 7D, 5 phases etc.
  • Attention to detail and problem solving skills.
  • Statistical process control skills including capability studies and Gauge R&R
  • Working knowledge of the AIAG Core Tools (PPAP, SPC, APQP, FMEA, MSA);
  • Experience of Root Cause Analysis and Corrective/Preventive Actions

 

WHAT WE PREFER

 

  • Lean manufacturing
  • Stamping, machining and/or plating
  • Certified ISO/TS16949 Internal Auditor
  • Six Sigma
  • Advanced understanding of engineering drawings, plant layouts
  • Advanced process error proofing skills

 

WHAT WE OFFER

 

  • Taking Care of our Employees with Medical, Dental, Vision, Life and Disability Insurance coverage options. 
  • Your health

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Company

dormakaba

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