Associate Operating Officer – Tullahoma-Harton Hospital

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Organization:

Administration

Job Summary:

The Vanderbilt Health Executive Search Team is conducting a national search for an Associate Operating Officer – Tullahoma-Harton Hospital. Reporting to the President, Vanderbilt Tullahoma-Harton Hospital (VTHH), the Associate Operating Officer (AOO) will have responsibility for optimizing current operations and seeking improvements in multiple areas of the hospital. Direct Reports to the AOO include the following but are subject to change as needs in the organization arise: Cardiac Services, Laboratories/Pathology, Radiology (matrixed), Environmental Services, Dietary Services, Plant Operations, Biomedical Services, Security, Therapy Services, and Wound Care. The AOO for VTHH will provide operational leadership with a principal focus upon inpatient and outpatient systems to ensure patient-centered, high-performance, results-oriented operations that will support the mission, vision, credo, and business operations of the clinical enterprise.This individual will work closely with VTHH Leadership, Medical Staff Leadership, Vanderbilt University Medical Center (VUMC) and operational leaders to ensure coordinated patient care. The AOO is charged to lead a variety of operationally focused initiatives to assure sound operations to create and support exceptional patient service, physician and staff satisfaction, clinical quality outcomes, growth and volume management, and financial performance with superior efficiency and productivity.

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Shift: First Shift (Days)

Role Accountabilities:

• Workforce Development & Labor Management
• Patient Satisfaction
• Resource Utilization-- Designs approaches to improve the utilization of capacity (human and physical) to limit the need for additional expenditures and reduce cost per unit of service.
• Quality (Value-Based Purchasing, Episodes of Care, Patient Index Indicator, etc.)
• Assures us that VTHH provides the best possible healthcare across the full continuum as part of VUMC. Establishes and sustains the common operating platform for services throughout VTHH. Ensures linkage of such systems between other elements of the care continuum-hospitals, post-acute care, home health, etc.
• Builds and maintains positive and effective relationships with all constituencies within VTHH & VUMC to include: VUAH, Department Chairs, The Monroe Carell Jr. Children's Hospital at Vanderbilt, Vanderbilt Stallworth Rehabilitation Hospital, and the Psychiatric Hospital at Vanderbilt, The Schools of Medicine and Nursing, and members of the Vanderbilt Affiliate Network. Works with counterparts in these organizations to ensure systems are aligned for an efficient and superior patient experience across the continuum. Maintains an open, supportive culture and interpersonal collaboration.
• Fosters the development of process redesign and improvement efforts within VTHH to ensure timely management of patients, efficient utilization of resources, satisfaction, consistent and predictable work
• systems, and a capacity for ongoing work improvement.
• Ensure all Human Resource and VTHH/VUMC policies and procedures are followed according to standards.
• Define the qualifications and performance expectations for all staff positions through the Performance Development system, including department specific job descriptions and measurable performance standards.
• Create an environment that encourages and supports self-development and learning for all staff through regular feedback, orientation, training, and competency assessment.
• Oversee the identification of staff and faculty training requirements in VTHH systems, procedures, and patient service. Coordinates with training and development resources to develop programs and align training with VTHH & VUMC resources.
• Oversee VTHH space planning efforts and prepare proposals to develop space plans aligned to prog