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Technical Program Manager, Industrial Security Delivery

Amazon.com
United Statesfull_timeVerifiedPosted 30 Sept 2023

About the role

The Amazon Web Services (AWS) Industrial Security delivery team is looking for a Technical Program Manager (TPM) to own successful planning and implementation for industrial security projects. The individual should have a strong passion for data-driven decision making and metrics, process/project management, and stakeholder engagement. Our team works with AWS infrastructure and service teams to manage secure facilities and operations.

A TPM will work to solve security-centric business problems, devise program strategy, and facilitate technology solutions may not yet be defined. They will deliver independently, with limited guidance, across cross-functional initiatives. Additionally, individuals must act as force multipliers, understand escalation, and find a path forward in difficult situations. The role also necessitates understanding security risks cause by technical complexity, and being able to make trade-offs between short-term and long-term needs.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities
As a TPM, you will:
• Identify and drive technical and business projects to improve secure operations of Amazon Dedicated Cloud (ADC) regions, whether through automation or education;
• Develop and manage project schedules, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle;
• Help shape the vision for how performance and risk management will improve security operations at AWS;
• Drive engagement with AWS service teams and other security teams. Coordinate with internal customers to ensure parity in AWS security operations across regions;
• Drive investigations into security business processes and identify opportunities for further automation to eliminate future issues;
• Resolve ambiguities and align team plans to minimize technical risk and maximize odds of project success;
• Track and report the team's progress using metrics that capture impact and value.

The ideal candidate will have a background working in, or in support of, security operations (OPSEC, PERSEC, INFOSEC), enterprise IT infrastructure, and cybersecurity. Candidates should be able to demonstrate a proven track record of project completion that is on time and within budget. It is essential that the TPM can work at all levels in the organization to establish working partnerships and earn the intellectual respect of engineers, as well as run extremely effective projects on compressed and timelines while dealing with ambiguity with grace and maturity.

A day in the life
A day in the life of a Security TPM includes such activities as:
- Stakeholder engagement to develop a problem statement and vision
- Using your subject matter expertise to transform the problem statement into an actionable project and prioritized deliverables
- Work with engineering teams and other stakeholders to create an execution process and facilitate collective understanding and agreement on work activities
- Maintain accountability to program success, status information, visibility, and escalation / risk management

About the team
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentor-ship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.

Inclusive Team Culture:
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are open to hiring candidates to work out of one of the following locations:

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Company

Amazon.com

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