Sr Customer Development Manager DRT

Summary

Position Summary

The Sr. Customer Development Manager-DRT (Sr CDM-DRT) is responsible for making sales calls on a designated Customer(s). The Sr. Customer Development Manager-DRT works closely with Store Management, Store Directors, as well as small group headquarter leadership. This position is responsible for selling, distributing, merchandising and executing project work while maintaining strong in-store relationships.

Essential Job Duties and Responsibilities

Job Duty

%

 

Sales and Brand Representation (35%)

• Selling and acting as the client’s brand ambassador.
• The Sr CDM-DRT is responsible for all aspects of Client sales.
• In some cases, the Sr CDM-DRT is responsible for selling to sub-banners within wholesalers.

 

Client and Company Objectives (35%)

• Meet or exceed Client and Company objectives by maintaining authorized baseline distribution and the selling and placement of new SKU’s. Professionalism at all levels.

 

Retail and Display Management (15%)

• Maintain schematic standards and integrity through consistent communication with Retail Supervisor and assigned Client personnel.
• Place shelf tags/signs, coupons and build/assemble displays and shippers as the opportunities arise.

 

Manage Direct Reports (15%)

·       Team Leadership & Coaching:Lead, develop, and motivate a team responsible for executing in-store retail programs and building strong customer relationships.

·       Customer Relationship Management:Ensure the team is engaging effectively with store-level decision-makers to influence merchandising, shelf placement, and promotional execution.

·       Retail Execution Oversight:Monitor and drive flawless execution of retail programs, including new item launches, planogram compliance, and promotional displays.

 

 

35

 

 

 

 

 

35

 

 

 

 

15

 

 

 

 

15

 

 

 

100%

 

 

Supervisory Responsibilities

 

Direct Reports

- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

 

Indirect Reports

- May delegate work of others and provide guidance, direction and mentoring to indirect reports

 

Travel and/or Driving Requirements

 

- Travel and Driving are essential duties and function of this job 

- Overnight travel up to 50%

 

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): High School Diploma or GED     or equivalent experience   

     (Preferred):          Associate's Degree or equivalent experience                     

 

• Minimum of High School diploma – 2 year college degree preferred.
• The Sr CDM-DRT must be able to make on the spot decisions.
• Grocery experience is essential and required.
• Grocery CPG sales experience is required.
• Previous merchandising experience is also a plus.
• Strong analytical skills are essential.
• Flexible and adaptable, able to change course dependent upon changes in projects or business environment and able to multi-task with accuracy with frequent interruptions and competing deadlines.
• Must have the ability to communicate with Store Management, Store Directors as well as small group headquarter leadership.

 

Skills, Knowledge and Abilities

• Sales presentation/platform skills.
• Excellent interpersonal skills.
• Strong organizational skills.
• Outstanding written and oral communication skills.
• Working knowledge of syndicated data helpful.
• PC skills-This includes an understanding of spreadsheets (Excel), word processing (MS Word).
• Three to five years work experience in applicable field, (i.e. sales and marketing agency, Customer, Client).
• Proven track record in sales preferred.
• Presentation software (PowerPoint) helpful but not required.
• Outstanding written and oral communication skills.
• Working knowledge of syndicated data helpful.