Juvenile Correctional Officer (Lobby and Central Control Operations Post)

Title: Juvenile Correctional Officer (Lobby and Central Control Operations Post)

State Role Title: Security Officer IV

Hiring Range: Minimum $44,100 

Pay Band: 4

Agency: Department of Juvenile Justice

Location: Bon Air JCC

Agency Website: djj.virginia.gov

Recruitment Type: General Public - G

Job Duties
As a Juvenile Correctional Specialist (JCS Lobby and Control Center Operations Officer), you will play a critical role in maintaining the safety and security of the facility. This position involves managing the lobby area, conducting thorough searches, operating x-ray body scanner machine, monitoring the perimeter, and overseeing the control center's secured door systems. You will be the first point of contact for all visitors and staff entering the facility, ensuring that all security protocols are strictly followed. You will be working in a controlled environment, often under pressure, and must be able to handle challenging situations with professionalism and composure.

The JCS Lobby and Control Operations positions are located at the Bon Air Juvenile Correctional facility which operates 24 hours a day, 7 days a week. Multiple positions will be filled from this recruitment announcement. The job advertisement may close after a minimum posting period of five consecutive workdays. The agency is seeking to fill three (3) positions with shifts consisting of:

A and B-Break Day 5:45 a.m. – 6:15 p.m.
A and B-Break Night 5:45 p.m. – 6:15 a.m.

Why DJJ?
A DJJ career provides an opportunity to improve the lives of youth, families, and communities. The Department of Juvenile Justice offers competitive salaries and generous benefits such as health coverage, paid vacation, and retirement for full-time positions. There are also excellent promotional and staff development opportunities.

As a JCS, you will provide direct care to residents in a secure correctional environment and be assigned to designated security posts to ensure orderly facility operations and the safety of the youth, visitors, and staff. The roles and responsibilities of the JCS directly impact the resident’s quality of institutional life and foster rehabilitation.

Lobby and Central Control Operations JCS duties include but are not limited to:
-Visitor and Staff Screening: Conduct thorough searches of all visitors and staff entering the facility using x-ray body scanner machine, metal detectors, and other security tools.
-Control Center Operations: Manage the mechanics of secured doors and monitor surveillance systems from the control center to ensure the safety of the facility.
-Perimeter Monitoring: Regularly inspect and monitor the perimeter for any security breaches or irregularities.
-Confidentiality: Maintain strict confidentiality regarding any information observed or obtained while on duty, particularly concerning visitors or employees. This includes ensuring that sensitive information is not shared with unauthorized personnel.
-Crisis Response: Act swiftly and effectively in response to any security threats or emergencies, following established protocols to maintain order and safety.
-Communication: Coordinate with other facility departments to ensure smooth operations and effective communication, particularly during high-stress situations.

JCS duties include but are not limited to:
Implement best practices in supervision, security, and treatment of juveniles in a correctional setting.
•Provide residents with a safe living environment conducive to growth and change.
•Oversee and monitor all activities, maintaining security and control in an assigned housing unit community to ensure the safety and well-being of all residents and staff.
•Conduct and document security/safety checks and intervene in behavioral crises.
•Completes all administrative and program documentation (such as time sheets, leave forms, incident reports, logbook entries, various forms, etc.) legibly, completely, timely, and accurately.
•Documents activities, observations, and interactions with residents, staff, and the public.
•Work as part of a multi-disciplinary treatment team dedicated to helping young people reach their goals while in a secure environment and preparing them for successful reentry into the community.
•Fosters a therapeutic environment by serving as a role model and mentor to residents and by maintaining 24-hour safety and security.

Minimum Qualifications<