Lead Software Engineer - Site Reliability Engineering

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

As the Lead Software Engineer - Site Reliability Engineering (SRE), you will be responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms. You will engage in designing, analyzing and troubleshooting large-scale distributed systems, debugging /optimizing code, and automating routine tasks. You will be part of a team consisting of a healthy mix between software and technology infrastructure backgrounds, provide subject matter expertise, resolve complex break/fix scenarios and engage broader teams as necessary, partner with engineering, vendors and client services to deliver successful technical solutions. You shall work with limited supervision and direction while executing associated functions and responsibilities, follows operational practices and independently determines/develops approaches for non-routine solutions.

Job Description

Core Responsibilities

• Be responsible for reliability and technical operations of FreeWheel TV Platform Ad-Serving component(s).
• Lead technical solutions in measuring and improving reliability, quality and efficiency of FreeWheel platforms.
• Lead in a variety of complex analytical duties in the planning, deployment, testing and evaluation of FreeWheel products.
• Possesses in-depth working knowledge of FreeWheel platforms, infrastructure, internal processes, and teams/partners.
• Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and FIFA World Cup.
• Plug into software release cycle, work closely with developers and tech leads to ensure software releases are well designed, planned, implemented, released, and monitored.
• Lead in design and implementation in authoring infrastructure as code with best practices, tool use, and quality assurance.
• Responsible for dedicating ~30% of the time in tools development, written in Python or Golang. Those may include tools for Continuous Delivery, Infrastructure Scaling, etc.
• Lead technical solutions for infrastructure and application management, monitoring, and operations with standardization and automation focus.
• Leverages engineering methodologies and technical knowledge in specific areas of focus.
• Lead code level debugging on issues escalated to the team.
• Lead on-call shifts, incident prevention, response, and retrospect.
• Advocate for engineering and technical operations procedures, policies, processes and SRE best practices.
• Partner with developers and vendors to identify and drive improvements including production quality, operational efficiency, engineering productivity.
• Provide support and influence for the Cybersecurity program needs such as patching, vulnerability cleanup, secure server configuration, testing and validation, technical controls implementation and cybersecurity incident remediation efforts.
• Provides training and coaching to peers and more junior SRE team members.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Minimum Requirements

• Bachelor’s degree in computer science, a related engineering field, or equivalent practical experience.
• Prior 7 years of experience in software engineering with one of programming languages: Python, Golang, JavaScript.
• Prior 5 years of technical operation experience for business-critical application(s) over public cloud (AWS specific is a big plus) services: VPC, subnets, network access control lists, security groups, EC2 instances, S3 buckets, IAM, Route 53, Lambda.
• Prior 5 years of experience with SDLC tools: Containers, Kubernetes, Docker, Salt / Ansible / Chef / Puppet, Jenkins, Git.
• Prior experience of Linux administration, network security, and system infrastructure.
• Excellent communication and collaboration, within/across team(s) and continents.
• Work / Shift Timings: Selected candidate will be expected to work Eastern Standard hours & be able to work on weekend during on-call rotation schedule: usually 12 hours a day including weekend.

Preferred requirements

• Prior ex