Regional Administrator- Decatur, AL

About Us:

Building Systems Technology, an Eagle Fire owned company, has offices located throughout East Tennessee, Middle Tennessee, and Alabama. As a regional leader in life safety, security, communication, and voice/data systems, BST serves thousands of customers throughout the Southeastern United States. We provide industry-leading product solutions, system designs, and services for commercial and industrial building owners, government installations, schools, universities, hospitals, and other facilities where life safety, security, property protection, and reliable IT structured cabling systems are essential.

Join Our Growing Team:

As we expand across VA, NC, SC, GA, AL, and TN, we're enhancing scheduling consistency and ensuring faster customer response times. Join us for ample promotional growth and career advancement opportunities in the dynamic field of fire protection and life safety.

Benefits:

In addition to standard benefits, new employees are eligible for Eagle Fire Perks:

• $2,000 Employee Referral Program
• Relocation Assistance
• Apprenticeship opportunities
• Boot Reimbursement (1x a year)
• Employee Assistance Program
• 10 Paid Holidays
• NICET Test Reimbursement
• Tuition Reimbursement
• Uniforms Provided

DUTIES AND RESPONSIBILITIES:

• Provides administrative support and counsel to the Regional Manager to

facilitate efficient management of the regional service centers.

• Supervises Regional Service Administrator, if applicable.

• Continuously assesses all assigned regional organizational and

developmental processes, for gaps, develops strategies for correcting gaps,

and implements solutions to facilitate the efficiency of the service centers.

• Manages SCID generation, processing, tracking, and resolution on active

customer accounts. Resolves SCIDs noted on Open SCID report; Ready Bill

Report; Calls with Cost and Completed Calls Report in a timely manner.

Electronically saves processed invoices and all related documentation as

directed.

• Creates new customers/locations in Dynamics utilizing established

conventions; obtains credit applications from prospective clients; attaches

appropriate information to customer accounts.

• Reviews SCIDS that have accepted proposals for complete documentation/

changes these SCIDS from REQ status to ACP “Accepted Proposal” and

dispatches according to set policy.

• Responsible for all Regional service invoicing, following established invoice

processes. Research and resolution when needed to resolve customer

invoicing issues and follow up on past due transactions.

Building Systems Technology is an Equal Opportunity Employer.