Senior Manager, Risk as a Service

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics (VCA) is the externally-facing strategy consulting group of Visa.  We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance.  Our clients span the continuum of companies that participate in the payment card industry, to include financial institutions, merchants, fintechs, acquirers, and payment processors.  VCA Managed Services is a suite of service offerings that together help clients execute on strategic roadmaps and drive go-to-market implementations. 

As the Client Consulting Senior Manager, Risk-as-a-Service, you will be part of one of the fastest-growing segments of VCA and will be a key member of the team that focuses on the intersection of Risk Practice and Managed Services. Visa today offers a suite of managed services that enable clients to improve their fraud risk performance and gain operating efficiencies.  These include, for example, services focused on reducing account enumeration attacks, testing for client vulnerabilities, providing tailored intelligence, and alerting based on custom parameters. 

You will be ultimately responsible for supporting achievement of quarterly and annual revenue targets and related operational responsibilities (e.g., pipeline reporting, crafting client-facing collateral, writing proposals, and collaborating with delivery teams).  You will price, sell, and oversee the delivery of fraud risk managed services.  You are excited by the prospect of measuring your success through attainment of revenue growth targets.   

Successful candidate will be able to flex across sales and delivery of the program. For clarity, you will not be involved in the day-to-day delivery of the services to clients but will be expected to serve as a consistent point of contact for active engagements.  

Essential functions of the role include championing new opportunities through the sales process by coordinating with Account Executives, VCA Practice leadership, Internal Risk Teams, Client Leads, and Client Stakeholders. The candidate will directly support the Risk-as-a-Service leader by working closely with them on daily business operations that includes drafting impactful proposals and pitch decks, leading client pitch meetings, follow-up with clients, close deals, and oversee the delivery of projects. 

Consultative Selling 

• Identify client needs, challenges, and opportunities with respect to risk implementation services 

• Present risk/fraud solutions and quantify their value for clients. 

• Develop sales collateral and identify key decision-makers 

Solution Delivery 

• Strong project and program management skills 

• Ability to contextualize and summarize issues for a senior audience 

Customer Centricity 

• Understand the common pain points of the target client audience 

• Speak to technical and non-technical aspects of solutions 

Industry Knowledge 

• Maintain deep understanding of competitive environment for Visa solutions and use that knowledge to articulate the differentiated value we offer 

• Understand different drivers of fraud management so as to know which lever to pull to drive maximum growth and efficiencies 

Communications 

• Demonstrate executive presence in leading conversations with clients and internal senior leaders at Visa 

• Communicate across functional stakeholders (for varying levels and technical expertise) 

Applicants should be self-motivated and highly energized. Successful team members are detail-oriented individuals who deliver strategic thought leadership, problem diagnostics and high-impact solutions to clients grounded in recent and relevant industry expertise. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This is an individual coexntributor role with the potential for people leadership responsibilities based on team growth and individual performance. 

This is a hybrid position. Hybrid employees can