Customer Journey Analyst (f/m/x)

<h3>Company Description</h3><p>Our pioneering team of marketing experts uses data-driven insights to run efficient performance marketing and improve the customer journey. We operate all acquisition marketing and conversion optimization activities fully in-house, giving you the best environment for a steep learning curve.</p><p>In your role as a Customer Journey Analyst you will constantly have an eye on customer behaviour on our platforms and report the data to stakeholders. Are you data-driven and passionate about analytics? Then you are exactly who we are looking for! Learn more about the position below and apply! </p><h3>Job Description</h3><ul><li>Collaborate closely with Marketing and Product teams to develop and optimize the user journey using qualitative and quantitative insights</li><li>Turn business requirements into easy-to-digest reports in Tableau, monitoring the trends and enriching it with your interpretation to different levels of management</li><li>Analyze our customer data to derive insights and levers to improve step and funnel conversion rates</li><li>Enlighten strategic decisions with detailed analysis of our customer preferences and behaviours</li><li>Participate to shape the customer experience on our platform, disrupting the used cars market</li></ul><h3>Qualifications</h3><ul><li>Proven work experience with a strong analytical background (preferably from e-commerce)</li><li>Advanced experience with SQL and Google Analytics, with a demonstrated ability to analyze and interpret complex data sets</li><li>Proficiency in Tableau, Excel, or equivalent tools to build high-quality reports and visualizations</li><li>Solid understanding of the technical aspects of website features, data-driven with attention to details</li><li>Strong communication and stakeholder management skills and the ability to effectively communicate, visualize and present findings clearly </li><li>Fluency in English is a must, other European languages are nice to have</li></ul><h3>Additional Information</h3><ul><li>Once a unicorn, now a listed public company, be part of our success story!</li><li>Your work-life balance and working from home are part of our culture, so we offer you working from home options, flexible working hours and 30 days of vacation</li><li>We invest in your personal and professional growth with a dedicated education budget for online courses, conferences and trainings</li><li>More than 90 different nationalities make up for a truly international and diverse working environment</li><li>We offer discounts on well-known brands like Flaconi, Bosch, Apple and Sky, as well as special offers on used cars for you, your family and your friends</li><li>Stay Mindful! We believe that mental well-being is crucial for your personal and professional success. Release tension with free access to Headspace!</li></ul><p><strong>Contact</strong><br/> Emily Albrecht</p><p><em>At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non-merit factor.</em></p><p>#LI-A1</p>