Overnight Food Service Team Member

CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position Description:

The Overnight Food Service Team Member will be responsible for managing food service operations during the overnight shift while ensuring the store remains clean, well-stocked, and secure. This role requires a strong focus on customer service, food safety, and store maintenance, in addition to managing food-related tasks such as preparation, display, and inventory. The Overnight Food Service Team Member will also assist with cash handling and overall store operations as needed.

Responsibilities:

Customer Service & Sales:

• Greet and assist customers in a friendly and professional manner, answering questions, providing food recommendations, and processing food-related transactions.
• Stay up to date on menu items, store promotions, and product offerings to assist customers effectively and drive sales in the food service area.
• Promote store specials and upselling food items to customers to increase sales and customer satisfaction.

Food Preparation & Service:

• Prepare, cook, and assemble food items as per store recipes and standards, ensuring that food is served hot, fresh, and to customer specifications.
• Maintain high standards of food presentation, taste, and portion control.
• Safely operate kitchen equipment such as fryers, grills, microwaves, and other cooking appliances in accordance with company guidelines.
• Verify food orders and prepare them accurately.

Food Safety & Sanitation:

• Ensure that all food handling, preparation, and storage practices meet food safety standards and local health codes. Monitor food temperatures and track food expiration dates.
• Keep the food service area, kitchen, and dining area clean and organized, following proper sanitation practices. Regularly clean workstations, equipment, and surfaces to maintain a safe and hygienic environment.
• Manage food waste, ensuring proper handling of leftovers and disposal of expired or damaged products. Follow portion control guidelines to minimize waste.

Inventory & Stock Management:

• Monitor and track food inventory, ensuring that items are well-stocked and properly rotated (FIFO). Assist in restocking food items, snacks, and beverages as needed.
• Ensure that food items and supplies are organized and easily accessible for efficient food preparation. Report any inventory shortages or discrepancies to the Food Service Manager.
• Ensure that perishable goods are rotated and used in a timely manner to maintain freshness and minimize spoilage.

Cash Handling & Financial Responsibilities:

• Operate the point-of-sale (POS) system to process transactions for food, beverages, and other products. Handle cash, credit, and debit card payments accurately.
• Assist with closing duties at the end of the shift, including cash register reconciliation and ensuring that cash drawers balance.
• Track and report on food sales and inventory usage during the overnight shift. Ensure that all sales transactions are accurately recorded.

Store Maintenance & Security:

• Maintain the overall cleanliness and organization of the store, including both food service area