Joybird Assistant Store Manager

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Job Summary:

This position plays a role in laying the foundation for our retail business. Reports to the Store Manager and plays an integral role in ensuring our stores are exceeding sales expectations. Assists the Store Manager with building a team of stylists, executing processes and procedures that help Joybird consistently provide top tier customer service, and ensuring that the store exceeds defined financial performance targets

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):

• Coach and mentor others and be a self starter able to identify problems and quickly implement solutions.
• Become an expert on the full Joybird catalog and provide style advice and product recommendations to suit a customer’s unique needs.
• Partner with the Store Leader to share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
• Assist Store Leader with scheduling and payroll to effectively meet the needs of the business and company expectations.
• Maintain operational excellence assisting with implementation of key policies, procedures, training and initiatives with your team.
• Play a role in recruiting top talent for the team.
• In partnership with Store Leader, analyze KPIs and reporting to create business solutions and exceed sales targets.
• Open and close the store, execute system opening and closing procedures, and handle cash where appropriate.
• Lead, uphold and embrace Joybird’s mission and core values.

SCOPE & IMPACT:
This role is responsible for the performance of the retail showroom – targets currently ranging from $5 - $8M annually.

MINIMUM REQUIREMENTS:

• A leadership background with 1-3 years of retail or hospitality management experience
• Bachelor’s degree, or 5 years Industry experience or equivalent
• Travel as required - Must be able to work evenings, weekends, and holidays

PREFERRED REQUIREMENTS:

• A strategic thinker– You don’t believe in following a specific path to solve every problem and are comfortable making judgment calls. You quickly understand the issue and create solutions to improve the customer and employee experience.
• A skillful guide– You clearly walk the customer through their purchase and set expectations for delivery and your strong ability to display your expertise and exceed customer expectations means you’re the one shaping customers’ opinions of our brand.
• Results Driven -You seize every opportunity to create promoters and relish exceeding any goal put before you.
• A coach and mentor- You can motivate your team toward a common purpose through communication touchpoints, coaching and mentorship.
• On the front lines -You are energized by leading from the front

SUPERVISORY RESPONSIBILITIES: None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• Ability to be mobile on the sales floor for extended periods of time
• You are able to lift and mobilize medium to large items up to 50lbs
• Uses appropriate equipment and safety techniques

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

At Joybird, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.

What You Can Expect:

• Base Compensation Range: $65,000 - $72,000
• Commission & Bonus: Earn more with UNCAPPED commission on written sales – 2% on all other sales. Monthly bonus opportunity of $500 based on your ability to meet specific individual sales goals

The Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is bas