Director, Dental Lab Implementation

Job Summary: 

Aspen Dental is hiring for a Director of Lab Implementation. You will be a key member of our Lab Team supporting the implementation, operationalization, and sustainment of the operating model as it pertains to the lab business.  You will be responsible for overseeing the Lab Implementation team that provides training and support for lab related initiatives including but not limited to: Intraoral Scanning, Digital Dentures, Analog Dentures, and operational lab support. By providing people-leadership, strong partnerships, process improvement & strategic vision, you will ensure Aspen Dental can meet the needs of the organization as well as the patients we serve. 

Job type: full-time

Salary: $150,000 - $160,000 / year

Travel: 50%

Responsibilities: 

Strategic Planning 

• Develop and drive launch strategies around lab related initiatives for both operations and clinical stakeholders 

• Develop and drive ongoing sustainment strategies to drive performance at the practice level 

Operational Leadership 

• Oversee tracking of performance metrics to achieve organizational goals. 

• Understand the needs of the operators and develop resources to drive operational excellence in the field. 

Team Leadership and Development 

• Inspire and coach the team to grow their leadership capabilities and foster a high-performance culture. 

• Drive a team-wide focus on professional growth, collaboration, and engagement. 

• Develop and execute strategies for talent retention and succession planning. 

• Incorporate a strategy of cross training and ongoing continuous education that promotes highly skilled team members 

Culture of Continuous Improvement 

• Collaborate with other Field and PSC partners to ensure smooth operational processes and procedures as it pertains to the lab 

• Partner with stakeholders to ensure all L&D content needs are created and circulated for both implementation and new hire training 

• Create a process for continuous review of content to ensure all Aspen Dental programs have the most up-to-date lab-related content 

• Cultivate a bottom-up approach to problem-solving and innovation by empowering teams to identify and implement solutions. 

• Foster cross-functional collaboration to promote alignment, accountability, and knowledge sharing. 

• Collaborate with stakeholders and vendors to ensure the needs of the office users are communicated clearly for continuous product improvement 

Minimum Education & Experience: 

• Bachelor's degree in business, Operations Management, or a related field or equivalent work experience 

• 5+ years of experience in operations, strategic planning, stakeholder partnerships, and people lea