Senior Manager, Marketing Project Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

• Responsible for standing-up cross-team working model/process as it relates to Omnichannel Orchestration deliverables. 

• Develop and maintain project plan for the Omnichannel Orchestration Strategy deliverables; understand interdependencies with other teams (e.g., DAM, Offer Engine) and implications to business and financial results to proactively prioritize, escalate, and hold teams accountable 

• Act as PMO (project management office) for technical, DAM, Creative operation deliverables as it relates to Omnichannel Orchestration (Example: ensuring technical milestones are being discussed and maintaining communication with technical project manager regarding progress/issues/etc. so that risk can be monitored.) 

• Proactively manage project deliverables, milestones, and timelines to ensure timely and accurate project completion, providing guidance and support to project teams as needed. 

• Manage development and management of various Roadmaps as it pertains to Omnichannel Orchestration. 

• Manage day-to-day operations with any agency team members. 

• Manage “soft duties” for projects (coordinating meetings, key next steps, etc.). 

• Aide in the development of project artifacts by identifying required collaborators, coordinating any required meetings, and ensuring that final artifacts are internally approved.  

• Help to develop or maintain staffing plans and/or budgetary documents, as needed. 

• Collaborate with team members, providing mentorship, guidance, and/or support to enhance work area project management skills. 

Day to Day 

• Coordinate required meetings to ensure timely delivery of project deliverables.  

• Maintain project plans/status documents. 

• Identify and support in mitigating risks impacting the project. 

• Collaborate with stakeholders on overall project needs and/or project pivots. 

• Act as primary liaison for all agency deliverables.  

• Meet with other project managers to ensure timely delivery of non-strategy related deliverables. 

Required Qualifications

• 7+ years of project management experience in relation to marketing technology. 

• Understanding of Adobe stack (e.g., AEM, CJA, AJO) and how to drive for omnichannel orchestration. 

• Proactive, critical thinker who is adept at problem solving and decision-making skills. 

• Proficient at developing, implementing and refining project management methodologies, tools, templates,