Product Development and Operations Executive

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Plans, coordinates, and supervises all activities related to the design, development, and implementation of the organization's applications development and systems analysis function. Provides a visionary road map for innovative solutions at the Enterprise level and ensures integration with overall IT and enterprise strategic plans Responsible for technology leadership including evaluation and possible adoption of various emerging technologies as needed to fulfill business needs. Leads matrixed and multi-level teams to set the agenda for key development and technical activities and manages multiple development teams supporting different lines of businesses. Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization, including ensuring all Information Technology General Controls, Processes and Procedures are followed as applicable and appropriate.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC or Phoenix, AZ.

What you’ll do:

• Defines and oversees the organization's applications programming and systems analysis activities by providing technical leadership that includes vision, innovation and advanced technical competence. 
• Oversees analysis and preparation of systems feasibility studies, design of new solutions and programs, and revision of existing designs and programs.
• Directs coding, testing, installation and maintenance of all business and applications programs.
• Collaborates with other leaders and/or stakeholders and develops an application development strategy that aligns with business strategy, adds value and is within budget constraints. 
• Develops systems design standards and quality control standards for programmers and participates in security reviews of new networks, enhanced networks and new technologies.
• Manages multiple development teams or leaders of development teams supporting different lines of businesses. 
• Develops systems design standards and quality control standards for programmer.
• Monitors industry/market trends with emerging application testing tools and processes.
• Accountable for development cost structure, i.e. TCO (ratio of FTE to 3P, vendor selection, software licensing).
• Sets talent strategy for the organization to include skills, location, tenure, experience levels, team size and team roles.
• Sets the strategy for “ways of working”, i.e. Agile, DevOps, Digital, Pairing, Test Driven Development, etc.
• Works with business partners to understand strategic intent over the 3-year strategic horizon. Leverages this to establish budgets, staffing levels, labor mix, delivery dates and key milestones.
• Accountable for team’s adherence to SDLC and applicable controls.
• Accountable for understanding the risk posture for the activities that are conducted on the organization (development and maintenance of business applications).
• Accountable for application availability according to the business’ specifications.
• Actively engages in cross CoSA efforts in support of USSA’s mission. 
• Leads strategic initiatives that have positive impact across the USAA enterprise.
• Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 10 years of progressive experience managing all phases of application development, enabling business results through IT strategy development and delivering results on major initiatives within a complex matrix environment.
• 8 years of people leadership experience in building, managing and/or developing high-performing teams required.
• Extensive experience delivering technical solutions of increasing scope, co