Program Director - Residential

THE COMPANY

Since 1987, RISE has provided practical, professional, and personal growth opportunities for children, adults, and their families. With our innovative approach, we are dedicated to transforming the lives of the individuals and families we serve through the delivery of person-centered services.
Our services have expanded from moving individuals living in institutions to family settings into supporting adults and children with highly diverse support needs in a wide variety of homes and community-based settings.

THE POSITION

The Program Director will be responsible for managing the success of the developmental office. The Program Director will be tasked with developing programs to support the organization's strategic direction, as well as creating and managing long term goals. The Program Director will also be responsible for developing and maintaining budgets and operating plans for programs.

ESSENTIAL FUNCTIONS

   GENERAL PROGRAM OVERSIGHT 

• Provide program oversight, including transportation, incident reports, etc. 
• Maintain department policies and procedures, and develop additional policies as needed
• Implement and be department contact for all EMR systems
• Ensure the program is in support of the company mission and company strategic plan
• Ensure supported living homes meet compliance with state and federal  guidelines

   PERSONNEL MANAGEMENT

• Provide general performance management of department staff
• Oversee the recruitment and onboarding process of new employees
• Develop, facilitate or participate in meetings, trainings, and team building activities
• Ensure departmental compliance regarding required trainings and certifications
• Provide direct supervision and training to assigned staff 
• Monitor department’s recruitment goals and collaborate with recruitment team as needed
• Responsible for supporting and collaborating in the development of company-wide employee retention activities

   BUDGETING/FINANCE 

• Develop annual department budget
• Manage expenses to client volume and develop ways to meet revenue goals
• Monitor department financials and complete follow up as required
• Review documentation, invoices, claims reporting, for quality assurance and accuracy

BUSINESS STRATEGY

• Initiate and set goals for programs according to the strategic objectives of the organization
• Evaluate department performance and implement strategies for improvement
• Provide strategic vision an strong leadership to the department
• Participate in committees, associations and other external stakeholder gatherings as assigned 

LEADERSHIP RESPONSIBILITIES

• Actively participate in Senior Management Meetings and distribute required information with teams
• Participate in additional meetings/committees, as needed or assigned 

• Must be at least 21 years of age
• Bachelor's Degree in a Human Service field
• Demonstrated knowledge of basic business skills
• Excellent time management skills and ability to multitask and prioritize work
• Demonstrate ability to think analytically and utilize problem solving skills
• Strong organizational and planning skills
• Ability to communicate effectively through verbal and written communications
• Previous supervision experience 
• Proficient in Microsoft Office, Google Suite and other software platforms
• Must provide or obtain CPR/First Aid Certification (provided by RISE)
• Must provide or obtain MANDT and/or other de-escalation certification training (provided by RISE)
• Have reliable transportation, a valid driver’s license and car insurance
• Must be able to pass a background check
• Ability to travel as needed, this position will require travel with the Treasure Valley area

What Can We Offer You For All Your Hard Work?