Public Programs Coordinator

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the Massachusetts' premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.

Posting Information:

Salary: $50,000-$55,000  

Hours per week: 40 

Job Classification: Exempt, Full-Time, Year-Round 

Job Type: Onsite 

Location: Charles River Valley properties: Powisset Farm, Chestnut Hill Farm, Rocky Woods

What You’ll Do:

Your Impact:

As a Public Programs Coordinator for the Charles River Valley properties, you will create and manage engagement activities at the Charles River Valley properties that align with the Trustees’ mission to preserve special places for everyone, forever. You will collaborate with MetroWest colleagues and the statewide engagement team to build connections between communities and Trustees properties, fostering a sense of belonging and connection.   

The Role:

As a Public Programs Coordinator, you will be a key contributor within the MetroWest regional engagement team, reporting directly to the Senior Regional Engagement Manager. You will be responsible for planning, marketing, and executing adult and family public programming at Powisset Farm, Chestnut Hill Farm and Rocky Woods. You will collaborate with other team members responsible for developing private events and partnerships at Powisset Farm. You will manage a staff comprised of Event Assistants, and work collaboratively across the organization, particularly with statewide engagement, visitor experience, and marketing colleagues.

Specifically, you’ll: 

• Help develop a year-round schedule of programs and events which support both mission-based and revenue-based goals.   
• Manage planning, marketing and execution of non-youth public programs at CRV properties (Powisset Farm, Chestnut Hill Farm, Rocky Woods) and private events at Powisset and Rocky Woods.  
• Support marketing of the Powisset Farm Store, Powisset agriculture and agroecology work and other offerings, through promotion and marketing initiatives designed to raise visibility, increase visitor traffic and drive revenue.  
• Manage, train, develop, and mentor a staff comprised of a team of Event Assistants.  
• Work with the Senior Regional Engagement Manager to develop an annual budget tied to annual engagement and plans. Achieve mission and margin objectives through careful budget planning in collaboration with the central team and ongoing budget management to meet established expense and revenue targets.  
• Develop and execute robust marketing plans to drive engagement revenue. Assets and implementation tools may include promotions, signage, flyers, banners, digital and social media, press releases and more.  
• Provide a superb visitor experience and exemplary customer service and interface, including answering inquiries, problem solving, ticket refunds and more.  
• Serve and set a standard as a positive, enthusiastic resource for MetroWest colleagues and teammates and collaborate effectively with colleagues across the organization.   
• Maintain a polite, positive, upbeat attitude and model this behavior daily with colleagues, visitors and partners.  
• Partner with the Powisset culinary manager/chef instructor to support farm-to-table programs including cooking classes and food-centric public programs. 
• Partner with property stewardship and facilities staff to support on-site engagement operations.   
• Work to expand the volunteer pool and retain/motivate existing volunteers. Support and celebrate the success of volunteers working on site.    
• Develop and foster relationships with community groups, nonprofit organizations and local businesses to develop partnerships and revenue streams.    
• Proficient at Trustees systems including but not limited to Planful, Paylocity, Event Kiosk, Acme, Shopify.  

This is a full-time, ex