Customer Service Administrator

Description

Love where you work!

Towne Properties is a leader in the property management industry, voted an employer of choice by our associates year after year. Our team is growing and looking for you!

Position: Customer Service Administrator

Location: Hammond North Condominiums, Cincinnati, OH

Pay Rate: $21 - $24/hour (based on qualifications and experience), plus annual bonuses

Scheduled Hours: Monday - Friday, 8:30am to 5pm

What you will do as a Customer Service Administrator:

• Function as a primary point of contact for residents and condominium homeowners.
• Assist the Association Manager by providing administrative support such as drafting correspondence, compiling community mailings, and other clerical items.
• Resolve customer service issues and provide continuous feedback to the Association Manager.

Who we are looking for:

• Experience: Minimum one year in customer service and/or administrative roles. 
• Communication: Excellent written and verbal skills with experience drafting reports and business correspondence.
• Computer Literacy: Proficient in MS Office products (Outlook, Word, Excel).
• Fundamentals: Strong organizational and time-management skills.
• Essentials: Holds a valid driver's license, has a reliable vehicle, and auto-insurance. 
• Compliance: Willing to submit to a drug and background check if offered this position.

Why Towne Properties is a Great Place to Work®:

• Competitive pay with bonus potential.
• 401(k) with company match, paid holidays, vacation time, and sick/personal time.
• Medical/Dental/Vision insurance options and Flexible Spending Accounts.
• Award-winning training and development offerings from Towne University.

Through impressive performance and Towne University training, associates in this role are preparing to grow into other roles such as:

• Association Manager
• Leasing Professional
• Office Manager

Apply now and develop your career with Towne Properties!

Requirements

• Minimum one year experience in customer service and administrative roles.  
• Proficient in MS Office products (Outlook, Word, Excel).
• Hold a valid driver's license and has a reliable vehicle with auto-insurance.