Regional Director (Salary range starting at 85K)

Job Description:

Job Title: Regional Director

Location: Kansas City, MO

Department: Supported Living and Employment Services

Employment Type: Full-time

Job Summary:
Join our compassionate and collaborative team as a Regional Director, where you will play a pivotal role in supporting individuals with developmental disabilities and employment services. You will have the opportunity to lead and inspire a dedicated team, ensuring quality services that prioritize client safety and well-being. Your leadership will foster strong community relationships and promote the mission, vision, and values of our organization. We are looking for a dynamic leader with exceptional communication skills, a commitment to quality service, and a passion for making a difference in the lives of others.

In this role, you will oversee multiple offices and programs, ensuring compliance with all contractual and legal requirements while managing financial needs. You will collaborate with various stakeholders to enhance service delivery and maintain high standards of care.

The Regional Director position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income
• Comprehensive Training - Learn and develop skills with our robust on-the-job training
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Implement and carry out quality assurance processes to ensure high standards of service delivery.
• Ensure the initial and ongoing training needs of staff are met to maintain a skilled workforce.
• Maintain strong, effective community and organizational relationships through regular meetings with local Targeted Case Management groups and DMH Regional Offices.
• Meet contractual and legal requirements per Department of Mental Health (DMH) guidelines and organization requirements.
• Manage the financial needs of the office/program site, ensuring fiscal responsibility.
• Collaborate with all organization service lines to enhance service delivery.
• Oversee documentation of electronic health records for all clients, ensuring compliance with required forms and documentation.
• Create and maintain an environment where all clients, referral sources, stakeholders, and personnel are treated with dignity and respect.
• Monitor clients/participants and contractual outcomes, ensuring satisfaction ratings meet best practice outcomes.
• Conduct annual performance evaluations of personnel supervised, identifying measurable goals and objectives.
• Facilitate education and awareness of all current policies and procedures for team members.
• Support local leadership in overseeing the acceptance of referrals and coordinating team member assignments.
• Monitor and manage the budget, revenues, and expenses for each office/service supported.

Education, Experience, and/or Credential Qualifications:

• Bachelor’s Degree Required
• Master’s Degree in the Social Sciences or related field preferred.
• Five years of experience in working with individuals with Intellectual/Developmental Disabilities.
• Must have a basic knowledge of the Missouri Department of Mental Health-Developmental Disabilities guidelines/requirements and Medicaid requirements.

Additional Qualifications:

• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Must have current or be willing to obtain certification in CPR/First Aid.

Physical Requirements:

• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Position Perks & Benefits:<