Jobs and Careers
About the role
Let us introduce ourselves. livingHR is the remote-first, professional services “work agency” created to make work better. We have served over 400+ organizations to provide human-centric, future-of-work ready, HR-managed services, professional services, and products to augment HR and People functions around the world.
livingHR believes in taking exceptional care of our team so they can take exceptional care of our clients, partners, and communities. We are adaptable, entrepreneurial, and always looking to iterate and make improvements, which can come with a lot of change (for the better). If you are looking for a role where no day is ever the same, and you prescribe to the idea that variety is the spice of life, then you will likely enjoy our way of working. The people who find the most success here are those who are willing to be a part of a team, where no task is too big or too small, and feedback is welcomed. To learn more about our Culture Code, Cares Campaign, and our WeBelong work in Diversity, Equity, and Inclusion visit our website: https://livinghr.com/. As a full-time team member, we offer you: Autonomy & Flexibility: We call it, WfWiMS “Work from Where it Makes Sense,” a philosophy we have had in play since our inception in 2009, and we have no plans to change. This flexibility comes with a responsibility to self-manage and be an exceptional performer. We work remotely and have offices in our hub markets if you want to come in or go onsite with a client and from time to time, we do that too. Compensation: Competitive, fair, and transparent base salary plus incentives for account growth, retention, and client referrals. Comprehensive Benefits: We provide a wide range of benefits, including medical, dental, 401k, STD/LTD, life, and telehealth mental health counseling.* Unlimited PTO/Paid Holidays: We encourage you to use your time, with a minimum requirement, and provide *23 paid holidays. A Culture of Impact and Humanity: We care about the impact (check out our Impact Report here) we make and the humanity we extend to each other, our clients, and our broader community. Learn more about the culture here: https://livinghr.com/culture.
Job Title: Director/Sr. Manager, Client Experience Full-time Reports to PrincipalBase Compensation Range: $90K-$115K*Level based on size and complexity of client and autonomy in running project teams successfullyLocations: FL, GA, SC, NC, RI, CT, NH, MA
Overview Serve as the primary client contact and ensure successful delivery of livingHR product and solutions. This role is instrumental in maintaining a high level of client satisfaction. Collaborate closely with Principal and client stakeholders to allocate resources, prioritize initiatives, and achieve project goals within defined budgets and timelines. You will also lead the project team in delegating and coordinating essential tasks.
livingHR believes in taking exceptional care of our team so they can take exceptional care of our clients, partners, and communities. We are adaptable, entrepreneurial, and always looking to iterate and make improvements, which can come with a lot of change (for the better). If you are looking for a role where no day is ever the same, and you prescribe to the idea that variety is the spice of life, then you will likely enjoy our way of working. The people who find the most success here are those who are willing to be a part of a team, where no task is too big or too small, and feedback is welcomed. To learn more about our Culture Code, Cares Campaign, and our WeBelong work in Diversity, Equity, and Inclusion visit our website: https://livinghr.com/. As a full-time team member, we offer you: Autonomy & Flexibility: We call it, WfWiMS “Work from Where it Makes Sense,” a philosophy we have had in play since our inception in 2009, and we have no plans to change. This flexibility comes with a responsibility to self-manage and be an exceptional performer. We work remotely and have offices in our hub markets if you want to come in or go onsite with a client and from time to time, we do that too. Compensation: Competitive, fair, and transparent base salary plus incentives for account growth, retention, and client referrals. Comprehensive Benefits: We provide a wide range of benefits, including medical, dental, 401k, STD/LTD, life, and telehealth mental health counseling.* Unlimited PTO/Paid Holidays: We encourage you to use your time, with a minimum requirement, and provide *23 paid holidays. A Culture of Impact and Humanity: We care about the impact (check out our Impact Report here) we make and the humanity we extend to each other, our clients, and our broader community. Learn more about the culture here: https://livinghr.com/culture.
Job Title: Director/Sr. Manager, Client Experience Full-time Reports to PrincipalBase Compensation Range: $90K-$115K*Level based on size and complexity of client and autonomy in running project teams successfullyLocations: FL, GA, SC, NC, RI, CT, NH, MA
Overview Serve as the primary client contact and ensure successful delivery of livingHR product and solutions. This role is instrumental in maintaining a high level of client satisfaction. Collaborate closely with Principal and client stakeholders to allocate resources, prioritize initiatives, and achieve project goals within defined budgets and timelines. You will also lead the project team in delegating and coordinating essential tasks.
Impact
- Partner with principal to build and maintain strong account relationships by providing quality work that wows the client and drives strategic impact demonstrated through client KPIs (eNPS, turnover/attrition, career path ratio, time to fill, etc.)
- Leverage data across people analytics, survey data, compensation data, and business financial data to provide insights and recommendations to internal and external clients through data storytelling
- Continuously improve client satisfaction demonstrated through livingHR service delivery KPIs (NPS, client retention, account growth, client referrals, etc.)
- Execute strong project management skills and organization that informs accurate reporting and leads to overall healthy accounts
- Effectively delegate to and coach team members, ensuring work is being done at the right level and team members gain exposure and development across all product and solution offerings
- Demonstrate strength in professional services and client management by effectively fostering client relationships from seamless implementation and onboarding through every phase of client evolution and growth showcasing livingHR's value as an enduring strategic partner
- Lead the design and implementation of comprehensive total rewards strategies, including compensation, benefits, recognition, and performance management programs, tailored to meet the specific needs and objectives of our clients
- Conduct thorough analysis of market trends, industry benchmarks, and regulatory requirements to ensure total rewards programs are competitive, compliant, and aligned with best practices
- Partner with clients to assess current total rewards programs, identify areas for improvement, and develop recommendations for enhancing effectiveness and efficiency <
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s