Manager, Sales & Account Management - Commercial & Enterprise

Target location: Remote (US) - Travel up to 25%

Salary: $135,000-$145,000 + bonus

Moodle with us!

At Moodle, we’re on a mission to empower educators and learners worldwide with open, flexible, and innovative digital learning solutions. As the world’s most customisable and trusted open-source LMS, we partner with schools, universities, and organisations to create better learning experiences for millions. If you’re ready to make a real impact, and be part of a global movement shaping the future of learning, join us let’s transform education together!

About the Role

We’re seeking a strategic, people-centric leader with sharp commercial instincts and a proven ability to drive results to lead our Sales & Account Management efforts in the U.S. Commercial and Enterprise sectors. You’ll be responsible for shaping and executing growth strategies that expand Moodle’s footprint among large and mid-sized organisations. You’ll lead a team of sales and account professionals, providing clear direction, hands-on coaching, and a performance-driven culture that supports both individual growth and team success. Ideal candidates are both strategic and hands-on - comfortable leading from the front, influencing cross-functionally, and guiding clients through complex buying journeys. If you bring a strong track record of performance, a passion for learning technology, and the ability to elevate both people and outcomes, we’d love to hear from you.

Your role will include:

• Developing and implementing targeted go-to-market strategies and detailed implementation plans to drive new business and expand existing relationships
• Managing the full sales cycle across a range of complex, multi-stakeholder deals
• Acting as a senior relationship owner with key clients, building trust-based partnerships with executive decision-makers
• Driving adoption, usage, and retention of Moodle’s learning solutions through consultative engagement and long-term value delivery
• Ensuring CRM discipline, forecast accuracy, and strong pipeline health through operational rigor and accountability
• Collaborating cross-functionally with Product, Marketing, Customer Success, and Services to deliver a seamless client experience

What You’ll Do

Most days in this role involve a blend of strategic leadership, hands-on sales execution, and cross-functional collaboration—all aimed at driving Moodle’s growth in the commercial and enterprise LMS markets. You’ll lead and mentor a team of sales and account managers, setting clear goals and fostering a high-performance culture built on trust, collaboration, and accountability. You’ll guide team members to achieve individual and collective targets through coaching, consistent feedback, and structured development plans.

On the sales front, you’ll own and oversee the full sales cycle—from pipeline development and opportunity qualification through to complex deal negotiation and closure. You’ll be expected to:

• Design and execute sales plans aligned with Moodle’s revenue and growth goals
• Maintain deep understanding of the competitive landscape and evolving customer needs
• Use data and insights to identify new business opportunities and inform strategic decision-making
• Manage large, multi-stakeholder enterprise deals with a consultative, value-based approach

You’ll also play a key role in managing and expanding relationships with senior client stakeholders, including CHROs, CIOs, CLOs, and L&D leaders. Acting as a strategic advisor, you’ll focus on customer success and long-term value realization while identifying upsell and cross-sell opportunities to support client growth and retention.

Operationally, you'll be responsible for ensuring pipeline accuracy, forecast reliability, and CRM discipline (via Salesforce or HubSpot). This will involve:

• Track performance against KPIs and targets
• Deliver regular forecast and performance updates to senior leadership
• Use data to identify areas to improve deal velocity, team effectiveness, and conversion rates

Success in this role also requires strong collaboration with internal partners. You’ll work closely with:

• Marketing on campaign alignment and vertical-specific messaging
• Product and Services to influence roadmap direction and solution delivery
• Customer Success to ensure seamless onboarding and client satisfaction

Finally, you’ll represent Moodle as a subject matter expert in corporate learning and LMS solutions—bringing insights from the field back to the business and engaging externally at select events and webinars. This role is ideal for someone who combines strategic acumen