Administrative Associate

City/State

Virginia Beach, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara is hiring an Administrative Associate in Virginia Beach, Virginia.

This is a Full-Time, Day shift opportunity with GREAT BENEFITS!!!

As an Administrative Associate - Central with Sentara, you will work in the Emergency Department or Patient Registration. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and point of arrival reception. This role allows you to work with both clinical and non-clinical staff and requires excellent customer service skills. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Benefits

Sentara offers an attractive array of full benefits, including Paid Time Off, Tuition Reimbursement, Retirement Savings plans, career advancement opportunities, work perks, and more. 

Plus, Sentara just added MORE benefits that support your and your family's needs.

 Ask about our Student Debt Program!

For more information about our employee benefits click Benefits - Sentara (sentaracareers.com) 

Sentara Health is an integrated, not-for-profit healthcare delivery system with more than 29,000 employees (including 1,375 physicians and advanced practice providers), 12 hospitals in Virginia and Northeastern North Carolina, and the Sentara Health Plans division which serves over 900,000 members.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. 

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Job Summary

Responsible for scheduling, pre-registration/registration, insurance verification, point of arrival reception, chart preparation and revenue cycle processes for all patients. Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.

One of the following four skill levels required: One year experience in medical environment or; Completion of healthcare related certificate program or; Completion of higher level of education requirements or; Transferable skills, example: one year or more in a call center, customer service application program, etc.

Qualifications:

HS - High School Grad or Equivalent (Required)

Medical Office

Skills

Active Listening, Communication, Critical Thinking, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Time Management, Troubleshooting

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.