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Exemption Status:

Non-Exempt

Schedule Details:

Friday, Thursday, Tuesday, Wednesday

Scheduled Hours:

8:00am-4:30pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

34000 - 3400 OBGYN CC

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Position Summary:
The Lead OBGYN Recovery Coach facilitates patient access to recovery-oriented substance use disorder treatment, resources, and community recovery groups for pregnant women with Opioid Use Disorder (OUD). This role bridges segregated treatment systems into a holistic care model by providing support across multiple systems and frameworks of care. Additionally, this position serves as a lead by overseeing a team of recovery coaches, ensuring the effective delivery of peer recovery support services, and providing guidance, training, and mentorship to team members.

II.     Major Responsibilities:
1.    Patient Support & Advocacy:
•    Provides peer recovery support services to pregnant women with OUD in primary care, behavioral health sites, home, and community settings, assisting patients in achieving sustained recovery.
•    Develops a trusting relationship with patients, maintaining ongoing support regardless of relapse. Serves as a motivator, ally, role model, problem-solver, and advocate for patients with substance use disorders.
•    Supports project participants in developing a recovery/relapse prevention plan, assisting them in reaching their goals and identifying a recovery support network.
•    Helps patients navigate social determinants of health, including housing, employment, childcare, education, criminal justice-related needs, and benefits applications (e.g., Early Intervention, WIC).
•    Accompanies patients to appointments and meetings with probation officers, social workers, and child protection workers, focusing on support rather than direct coordination of services.
2.    Collaboration & Coordination:
•    Works with hospital and community partners to identify pregnant women with an OUD in need of treatment and coordinate their care.
•    Collaborates with treatment providers and collateral contacts on an ongoing basis to ensure coordinated patient care and treatment, employing evidence-based practices.
•    Becomes knowledgeable in evidence-based practices such as Trauma-Informed Care, Seeking Safety, The Nurturing Program, and the Recovery Coach Model.
•    Conducts active outreach efforts to encourage attendance and participation in recovery-oriented, self-help groups.
3.    Coaching & Motivational Support:
•    Uses Motivational Interviewing techniques to explore patient ambivalence and facilitate treatment engagement.
•    Assists patients in overcoming barriers to recovery by providing guidance on available resources and advocating for necessary services.
4.    Data & Quality Assurance:
•    Participates in data collection and reporting as directed for quality assurance and program evaluation.
•    Maintains timely records of all patient encounters in AHP monthly logs in compliance with state and federal confidentiality laws.
•    Systematically reviews the caseload with the supervisor weekly, focusing on new patients and those experiencing challenges.
5.    Standard Lead Level Responsibilities:
•    Distributes and monitors the flow of work for an assigned group of employees. Provides recommendations to manager or supervisor for the most efficient utilization of assigned personnel. Relays work instruction from the supervisor.
•    Provides training and technical assistance to employees within the assigned work area. Assists supervisor in assuring that assigned employees are provided with appropriat